Manager, District Asset Protection (Philadelphia, PA)

Abercrombie & Fitch•Philadelphia, PA

About The Position

The Manager, District Asset Protection executes asset protection initiatives across an assigned district of 20–30 stores, supporting locations in and around Philadelphia, PA. The role partners with store management and District Managers to meet asset protection objectives, reduce shrink, improve inventory accuracy, and maintain operational, safety, and policy compliance. It manages audits, training, investigations, and direct reports, and collaborates with Organized Retail Crime teams and law enforcement as needed. The position may involve overnight travel for coordinated blitz efforts and requires flexibility to work nights, evenings, and weekends according to retail business needs.

Requirements

Four or more years of experience in the Asset Protection field, including supervisory experience.
Strong communication and interpersonal skills; fluency in English and the local language where appropriate.
Demonstrated ability to lead teams remotely.
Confidence and ability to speak in front of groups.
Ability to foster strong business partnerships.
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
Ability to work nights, evenings, and weekends as appropriate to retail business needs.
Must pass a comprehensive background investigation.
Must be Wicklander-Zulawski trained in interviewing.
Working knowledge of Asset Protection resources, including case management systems, POS exception reporting, auditing tools, and data analysis.

Nice To Haves

Four-year degree preferred.

Responsibilities

Execute asset protection initiatives across an assigned district of 20–30 stores and implement shortage-reduction programs at high-shrink locations.
Partner with local store management and District Managers to achieve strategic asset protection objectives.
Manage the Focus Store program, ensure store compliance, and follow up with substandard performers.
Manage asset protection audits and training programs in assigned stores.
Analyze business metrics and shrink correlations.
Conduct operational audits covering sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service.
Improve inventory accuracy through physical inventory execution, store transfer monitoring, and OMNI compliance.
Facilitate supply chain investigations to address inbound carton loss and forced carton compliance.
Recruit, hire, and train Asset Protection Agents and Investigators when needed.
Ensure direct reports comply with asset protection initiatives.
Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies.
Participate in coordinated blitz efforts with Organized Retail Crime and other Asset Protection team members; these efforts may require overnight travel.
Train store associates on approved asset protection procedures and workshops.
Participate in scheduled conference calls and in-store engagement to support operational compliance and policy comprehension.
Assess store operations, pre-shrink indicators, and safety compliance through routine operational audits.
Train store personnel on safety communication guidelines and current crisis management protocols.
Monitor controls and conduct surveillance to identify and investigate associate dishonesty.
Conduct investigations and interviews involving inventory loss, cash loss, and policy violations.
Initiate and support Organized Retail Crime investigations in partnership with the Zone ORC Investigator and local law enforcement.
Complete special projects assigned by the Regional Manager of Asset Protection.