Manager, District Asset Protection (Philadelphia, PA)

Abercrombie & Fitch Co.•Philadelphia, PA

About The Position

The Manager, District Asset Protection is based in Philadelphia, Pennsylvania and supports stores in surrounding areas. The role executes asset protection initiatives across an assigned district of 20–30 stores, implements shortage-reduction programs at high-shrink locations, and partners with store management and District Managers to achieve asset protection objectives. It oversees focus-store compliance, audits and training, inventory accuracy, supply-chain investigations, and operational and safety compliance. The manager may recruit, hire, and train Asset Protection Agents and Investigators; supports investigations involving inventory and cash loss, policy violations, associate dishonesty, and organized retail crime; and works with law enforcement and internal partners. The role may involve overnight travel and requires availability for nights, evenings, and weekends appropriate to retail business needs.

Requirements

Four or more years of experience in the Asset Protection field, including supervisory experience.
Strong communication and interpersonal skills; fluency in English and the local language where appropriate.
Demonstrated ability to lead teams remotely.
Confidence speaking in front of groups.
Ability to foster strong business partnerships.
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
Ability to work nights, evenings, and weekends appropriate to retail business needs.
Must pass a comprehensive background investigation.
Must be Wicklander-Zulawski trained in interviewing.
Working knowledge of Asset Protection resources, including case management systems, POS exception reporting, auditing tools, and data analysis.

Nice To Haves

Four-year degree preferred.

Responsibilities

Execute asset protection initiatives across an assigned district of 20–30 stores and implement shortage-reduction programs at high-shrink locations.
Partner with local store management and District Managers to meet strategic asset protection objectives.
Manage the Focus Store program, ensure store compliance, and follow up with sub-standard performers.
Manage asset protection audit and training programs in assigned stores.
Analyze business metrics and shrink correlations.
Perform operational audits focused on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service.
Improve inventory accuracy through physical inventories, store transfer monitoring, and OMNI compliance.
Facilitate supply-chain investigations to address inbound carton loss and forced carton compliance.
Recruit, hire, and train Asset Protection Agents and Investigators as needed.
Ensure direct reports comply with asset protection initiatives and requirements.
Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies.
Participate in coordinated blitz efforts with Organized Retail Crime and other Asset Protection team members, which may require overnight travel.
Train store associates on approved asset protection procedures and workshops.
Participate in conference calls and in-store engagement to support operational compliance and policy understanding.
Assess store operations, pre-shrink indicators, and safety compliance through operational audits.
Train store personnel on safety communication guidelines and current crisis management protocols.
Monitor controls and conduct surveillance to identify and investigate associate dishonesty.
Conduct investigations and interviews regarding inventory loss, cash loss, and policy violations.
Initiate and support organized retail crime investigations in partnership with the Zone ORC Investigator and local law enforcement.
Complete special projects assigned by the Regional Manager of Asset Protection.