Manager, Direct Mail Production

Data Axle - Inboxable•Remote,

About The Position

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients’ business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking a Manager of Direct Mail Production. The Direct Mail Production Manager is responsible for overseeing the end-to-end production of direct mail campaigns. This includes customer service, project management, scheduling, vendor management and negotiations, as well as the procurement and coordination of various print formats such as digital print, commercial cut sheet, web/inline printing, personalization, lettershop services, retail collateral, premiums, inventory management, and postage reconciliation.

Requirements

Strong verbal and written communication skills; able to represent the company professionally with internal and external contacts.
Proficiency in Microsoft Office and internet-based applications.
In-depth knowledge of USPS regulations and compliance requirements.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Associate degree or equivalent required.
5+ years’ experience in direct mail production is required.

Responsibilities

Oversee all aspects of direct mail campaigns; day-to-day vendor relations and coordination, including estimating, sourcing programs, cost/profit review, coordination of all scheduled deliverables with vendors and monitoring inventory levels as needed.
Ensure all deliverables meet company and client quality standards and comply with United States Postal Service (USPS) regulations.
Manage direct mail programs by adhering to project schedules, auditing data processing steps performed at the vendor level, follow project data process/workflow specifications, QC vendor production and materials.
Ensure the printer properly maintains all production equipment to prevent any disruptions.
Request postage funding, reconcile postage usage and reporting on campaigns
Monitor inventory levels and initiate recorders as needed to avoid shortages or overages.
Track the status of direct mail campaigns and provide timely activity reports.
Keep the client status document current and attend weekly status calls per the client requirements.
Provide accounting staff with information as needed to support client invoices, vendor invoice review, postage refunds and tasks needed to expediate the client billing process
Participate and assist as needed on RFP’s, production audits for new business and project reporting as needed by mgmt.
Stay up to date on industry’s best practices, innovations, and evolving standards.
Perform other related duties as assigned by management.