Manager, Digital Technology Development

MANSCAPED

4d•$180,000 - $190,000•Remote

About The Position

MANSCAPED is seeking a hands-on, full-stack Manager, Digital Technology Development to lead onshore and offshore developers responsible for its direct-to-consumer platform. This includes the Shopify Plus storefront and checkout, the headless web experience, Node.js middleware and integrations, and supporting cloud infrastructure. The role reports to the Sr. Director, Digital Technology Development. This technical management position combines ongoing software development with leadership responsibilities. The manager is expected to spend a meaningful part of each week coding, reviewing pull requests, establishing engineering standards, unblocking developers, and building features. The role also owns backlog and change management in partnership with the Team PM, hiring and performance management, vendor relationships, and production health. It partners with Product, DTC, Marketing, Cybersecurity, Enterprise Applications, the Digital Technology architect, and leadership on budgets, KPIs, and the evolution of the technology stack.

Requirements

At least 8 years as a full-stack engineer building and operating customer-facing e-commerce or web platforms in a large cross-functional organization.
At least 2 years leading onshore and offshore developers while remaining hands-on in the code.
Experience with Node.js/TypeScript services and APIs, including REST and GraphQL; relational databases and SQL, such as PostgreSQL or SQL Server; and event-driven integrations such as Pub/Sub or Service Bus.
Experience with React and Next.js or another modern frontend framework, including performance and SEO for a consumer storefront.
Experience designing and operating production workloads on GCP or Azure, including compute, networking, identity and secrets, infrastructure as code (Pulumi or Terraform), CI/CD (GitHub Actions), observability (Datadog, PagerDuty), and cost management.
Experience with Shopify Plus Admin and Storefront APIs, checkout extensibility, apps, webhooks, and multi-market setups.
Experience managing third-party consulting teams and contractors for technical code delivery and defining the code review process.
A track record of production ownership, including incident response, on-call responsibilities, and availability during peak trading periods.

Nice To Haves

Background with Gatsby, a headless CMS such as Strapi, subscription platforms such as Ordergroove, consent and analytics tooling, or a cloud migration or storefront re-platform.

Responsibilities

Identify and prioritize quarterly, bi-annual, and year-end goals and initiatives, including launch dates and peak-season code freezes aligned with organizational deadlines.
Lead onshore and offshore developers and manage the backlog in partnership with the Team PM, including estimates, capacity planning, change management, and new priorities.
Own Digital Technology code quality by defining review and engineering standards for testing, CI/CD, secure coding, and documentation; review architectural and high-risk pull requests and lead resolution of technical issues.
Participate in development and deployment activities, including building features, fixing production defects, and developing initial SDK implementations for newly onboarded software.
Ensure production functions properly each day and champion Site Reliability, QA, and Cybersecurity alerts through resolution; assign priorities and allocate resources.
Track Digital Technology KPIs, including site availability and performance, checkout health during key trading periods, and delivery metrics such as deployment frequency, lead time, change failure rate, and time to restore.
Participate in scrum meetings, backlog grooming, and weekly cross-team scrum-of-scrums meetings.
Hire, onboard, and manage the performance and career development of Digital Technology developers and offshore consultants; improve offshore proficiency through pairing, code review, and clear standards.
Facilitate external vendor relationships and meetings, define ways of working, and manage vendor onboarding and offboarding.
Determine the appropriate mix of internal and external resources based on objectives agreed with leadership.
Serve as the point of contact for mission-critical SaaS vendors, building relationships and understanding support options and escalation paths.
Work with the Sr. Director, Digital Technology Development to understand budgets, including SaaS and cloud spending, and define ownership of specific spending.
Partner with the Digital Technology architect on designs, standards, and the technology roadmap, and ensure the team builds to the agreed architecture.
Build relationships with internal clients and external partners, including DTC, Marketing, Legal, and Product Management, to ensure visibility and support.
Champion secure development practices with Cybersecurity, including dependency vetting, secret detection, and vulnerability SLAs.
Plan and facilitate face-to-face development team meetings as needed to promote cohesion.
Perform other duties as required.

Benefits

20 accrued vacation days per year.
40 hours of paid sick leave annually.
Three paid mental health days.
Nine paid holidays.
Pet insurance.
Life insurance, AD&D, and long-term disability coverage.
Medical, dental, and vision insurance, along with Health Savings Accounts and Flexible Spending Accounts.
Confidential Employee Assistance Program.
Accident and critical illness plans.
Employee 401(k) plan with company match.
Monthly utility allowance to help cover Wi-Fi and phone usage.
Employee discount on products.
Wellness challenges and activities.
Paid parental leave.
Recognition initiatives.
One paid volunteer day per year.
Opportunities for advancement.