Manager Digital Systems Deployment-Orthopaedics Duration Based
About The Position
DePuy Synthes is hiring for a Manager Digital Systems Deployment-Orthopaedics to be located in West Chester, PA, or Raynham, MA! Remote work options may be considered on a case-by-case basis and if approved by the Company for United States of America based candidates. This is a duration-based position concluding on December 31st 2027. This position is eligible for severance. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. The Manager, Digital Systems Deployment owns deployment, adoption, and operational support of Supply Chain digital platforms across the Americas (US, Canada, LATAM). This role partners with Sales, Marketing, Business Operations, and Supply Chain to drive platform adoption, improve inventory visibility and customer experience, and translate user needs into prioritized product enhancements. The Manager will also lead training/onboarding, stakeholder reporting, and collaborate with engineering to test and deploy software/hardware updates.
Requirements
- Minimum of Bachelor’s degree required
- Minimum of 6-8 years experience in medical supply chain, digital platform deployment, or related operations roles
- Proven project and change management experience in a matrixed organization (PMP or Prosci experience is a plus)
- Proven track record to lead cross-functional programs and influence without direct authority.
- Strong data analysis and reporting skills (comfortable with Excel and BI tools).
- Excellent written/verbal communication and stakeholder presentation experience.
- Self-starter, able to prioritize in ambiguous settings and manage multiple deployments concurrently
- English Fluency is required
- Up to 40% domestic travel required
Nice To Haves
- Supply Chain experience in healthcare environment or medical device distribution
- Direct customer-facing or field support experience
- Advanced MS Excel proficiency (lookup functions, pivot tables, basic macros), familiarity with data import workflows
- Project Management experience / proficiency working with project management & flowcharting tools
Responsibilities
- Lead end-to-end deployment and ongoing support of the Supply Chain digital platform for America’s markets; drive adoption targets and service-level objectives with commercial field teams
- Define, track and report metrics (e.g., tagging %, pinging %, data accuracy %, etc.) and present results to stakeholders and leadership
- Lead discovery sessions with internal and external customers to identify use cases that improve inventory optimization and platform expansion
- Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates; manage release readiness and rollout communications.
- Own onboarding, training materials and end-user engagement plans; run training sessions and enablement for field teams
- Maintain and improve platform data integrity; investigate root causes of data issues and drive corrective actions across systems and processes
- Apply project, change and customer management to scale platform usage and remove adoption blockers in a matrixed environment
- Support identification and quantification of cost, efficiency, and effectiveness improvements enabled by the platform
- Provide backup support for the platform and data lead as required
- Participate in platform daily and weekly meetings to reflect status of accounts
- Support other digital platform initiatives as required
Benefits
- Severance
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
