Manager, Development Operations

Chicago Blackhawks•Chicago, IL

5d•Onsite

About The Position

The Manager, Development Operations mobilizes and leverages Chicago Blackhawks Foundation (CBF) / Chicago Blackhawks (CBH) assets across the organization to significantly increase the Foundation’s financial resources. The Manager serves as the primary project manager to implement our fundraising strategy, operationalizing our in-arena programs as well as planning and executing our events and campaigns.

Requirements

Bachelor’s degree from an accredited college or university
5-7 years of project management experience, preferred experience in fundraising stewardship and/or has a background in sports foundation/charity philanthropy
Experience working with fundraising data systems and data visualization tools
Strong organizational skills in order to manage people and resources to complete projects; able to multitask across complex projects and teams.
A demonstrated ability to manage effectively towards outcomes, including setting and managing against long-term & short-term goals;
Demonstrated ability to communicate effectively with a variety of internal and external stakeholders, including executive-level/constituents;
Ability to foster a positive team culture, work well with and collaborate across teams within an organization;
Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic; shows persistence and overcomes obstacles
Identifies and resolves issues in a timely manner; ability to develop solutions quickly and effectively
Ability to build trust inside and outside the organization; conduct work through honest communication and maintain the organization’s values
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside of the organization; creates and builds positive and productive relationships
Responds quickly and effectively to changing trends and circumstances; embraces changes and welcomes fresh perspectives
Strong verbal and written communication skills
Ability to address, adapt to, and overcome challenges in a fast-paced, dynamic environment
Demonstrated aptitude for driving results
Ability to adapt to occasional variations in schedule including working nights, weekends, and holidays as business needs dictate based on the event calendar.
Demonstrates our organizational values of integrity, curiosity, empathy, collaboration, and originality.

Responsibilities

Develop and execute annual plan for in-arena programs including raffles, silent auction and mystery pucks.
Manage fundraising vendor relationships associated with raffles, silent auction and online donations.
Manage all part-time staff (50/50 sellers) including working with Human Resources for recruitment; and overseeing their training and game night responsibilities.
Act as lead project manager for the Foundation’s fundraising events; Coordinate internal cross-departmental working group; as well as vendor relationships.
Execute key components of fundraising events as determined by working group during planning and development of events.
Develop and execute corporate campaigns where the Foundation is the beneficiary, working collaboratively across the organization.
Support Executive Director in stewardship of donors across all fundraising programs and campaigns, including tracking engagement around donations and fulfillment.
Support Executive Director to develop and implement the annual fundraising strategy, goals and plan, aligned to the annual Foundation strategy.
Manage all fundraising data entry with our CRM and generates reports, working collaboratively with our Finance Department.
Develop and coordinate event/campaign briefs for CBF and Marketing team.
Responsible for executing fulfillment and communication across fundraising stakeholder audiences (tax acknowledgement letters; etc).