Manager, Development Operations and Donor Engagement

University of British ColumbiaVancouver, BC
CA$8,554 - CA$13,341Onsite

About The Position

UBC Sauder School of Business is a world-leading business faculty, consistently ranking among the top 100 globally and recognized for excellence in research, learning, faculty, and global partnerships. A collaborative and respectful culture is a key principle in their strategic plan. The UBC Sauder Development and Alumni Engagement team's mission is to inspire involvement and investment in UBC Sauder to drive innovation, further business knowledge, and lead change for a better world. The development team leverages individual philanthropy and business partnerships to support the school's priority initiatives. The Manager, Development Operations and Donor Engagement is responsible for managing the ongoing operations of development programs and/or resource development activities, averaging $5+ million. This role coordinates and integrates operational efforts affecting fundraising, and may personally raise major gifts. The Manager liaises with other development and alumni engagement units and UBC Sauder units, manages the prospect pipeline strategy, and is responsible for planning and reporting. This position works directly with senior university administration and manages complex relationships with multi-unit stakeholders. Annual targets are set by workplan goals and objectives, including metrics and financial goals if the position has direct donor contact.

Requirements

  • University degree in a relevant discipline.
  • Minimum of five years of related job experience including experience in fundraising, alumni relations, or advancement.
  • Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.
  • Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Nice To Haves

  • Thorough knowledge of the university environment and the academic environment.
  • Proven experience in working in a large complex organization.
  • UBC-wide knowledge and understanding of priorities, projects and opportunities.
  • Experience in major-gift fundraising and skilled in strategy development.
  • Ability to work independently and as part of a team, while exercising good judgment at all times.
  • Exceptional interpersonal, relationship-building skills and professional presence.
  • Excellent presentation and communication skills.
  • Proven written communication skills with the ability to draft, proof, and edit a range of materials.
  • Ability to exercise tact and discretion when dealing with senior faculty, senior members of the private and public sector communities, and international clients.
  • Well-developed analytical and problem-solving skills.
  • Strategic thinking and skills in conflict resolution.
  • Strong conceptual abilities combined with high attention to detail.
  • Ability to work simultaneously on a variety of complex projects with imposed deadlines.
  • Ability to formulate strategic plans.
  • Strong interpersonal and negotiation skills required in liaising with corporate executives, key external stakeholders, and senior university administration.
  • Tact, diplomacy, discretion, and sound judgment.
  • Exceptional management abilities, including the ability to plan, coordinate, and supervise the work of others.
  • Experience working with a centralized fundraising system is an asset.

Responsibilities

  • Managing ongoing operations of development programs and/or resource development activities.
  • Coordinating and integrating operational efforts in all areas that affect fundraising.
  • Potentially raising major gifts in support of established funding priorities.
  • Managing liaison with other development and alumni engagement portfolio units and UBC Sauder units.
  • Managing the strategy for the prospect pipeline.
  • Overseeing development operations, including donations reporting and records.
  • Maintaining communications critical to the success of the fundraising program.
  • Overseeing implementation of appropriate donor recognition, acknowledgement, and stewardship programs.
  • Developing and managing a personal portfolio of major gift prospects, including face-to-face visits for discovery, cultivation, and solicitation.
  • Developing proposals and working with donors to generate gifts for priority projects.
  • Managing the strategy for the donor pipeline, ensuring donor records are up to date.
  • Managing and motivating employees, including hiring, training, and termination.
  • Conducting annual staff evaluations and performance reviews to ensure benchmarks and performance goals are achieved.
  • Performing other related duties as required.

Benefits

  • Attracting and sustaining a diverse workforce.
  • Inclusion and fairness through employment equity.
  • Rich diversity in UBC as a workplace.
  • Rewarding career opportunities.
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