Manager Designate

Papa Johns•Wilmington, NC

3d•Onsite

About The Position

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Requirements

Team-oriented leader
Ability to make quality decisions
Ability to instill pride and accountability in team members
Shift Management skills
Knowledge of Company policies, procedures, programs and systems
Understanding of federal, state and local laws and ethical business practices
Proficiency in product and customer service standards
Skills in sales goal management
Ability to build check averages through product training and sales execution
Experience in local restaurant marketing
Proficiency in managing profit goals
Ability to manage food, labor and other controllable costs
Experience with administrative and cash management duties
Proficiency in inventory management using a computerized system
Ability to manage company assets
Knowledge of safety and security standards

Nice To Haves

Develops competencies required to become a General Manager

Responsibilities

Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
Recommends to the General Manager performance action regarding team members.
Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.
Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System.
Executes administrative and cash management duties.
Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss.
Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.