Manager - Deposits Product Management, Checking
About The Position
The Manager - Product Management is responsible for the day-to-day management of Ally's checking product offering. This person will possess a full understanding of the customer experience, be aware of consumer needs, and recommend opportunities to continue to grow the product set and value proposition to serve the customer. This role will be responsible for the successful communication of business requirements and goals across a broad, matrixed organization (including technology requirements, operational and contact center impacts, and marketing needs). The ideal candidate should be a strong collaborator, detail-oriented with the ability to multi-task, and a highly effective communicator. At this time, Ally will not sponsor a new applicant for employment authorization for this position.
Requirements
- 7+ years of relevant experience or equivalent combination of education and experience
- High school Diploma or GED equivalent
- Strong analytic focus.
- Ability to partner well with across multiple skill sets and levels, with strong relationship management and collaboration skills.
- Understanding of basic financial concepts
- Attention to detail, highly-organized individual who multi-tasks well
- Strategic and creative thinker.
- Expert problem solver with an eye to continuous improvement.
- Proficient in MS Office.
- Excellent presentation and communication skills.
Nice To Haves
- 5+ years of experience in financial services with product or project management/product owner experience.
- Bachelor's Degree in Business, Finance, or equivalent background preferred.
Responsibilities
- Responsible for day-to-day product management activities for the checking product.
- Manage product/ customer change initiatives from planning through tactical implementation, including business case development, creation and oversight of implementation of business requirements, and project execution.
- Daily collaboration with digital, analytics, marketing, technology, and operations teams to facilitate analysis and drive initiatives to completion.
- Cross-functional communication to ensure consistency and alignment with strategic direction.
- Business results reporting and performance metrics analysis.
- Analysis of data, research, and customer VOC to identify and recommend product development opportunities.
- Responsible for managing key vendors including performance management, SLA's, contract dynamics and the overall relationship.
- Responsible for risk mitigation and full compliance with all changes in the regulatory environment.
Benefits
- Market-competitive base pay
- Pay-for-performance incentives (bonuses)
- 20 paid time off days
- 11 paid holidays
- 8 hours of volunteer time off yearly
- Industry-leading 401K retirement savings plan with matching and company contributions
- Student loan pay downs
- 529 educational save up assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Financial learning center and financial coach access
- Flexible health and insurance options including medical, dental and vision
- Employee, spouse and child life insurance
- Short- and long-term disability
- Pre-tax Health Savings Account with employer contributions
- Healthcare FSA
- Critical illness, accident & hospital indemnity insurance
- Total well-being program
- Adoption assistance
- Surrogacy assistance
- Fertility assistance
- Paid parental leave
- Paid caregiver leave
- Dependent Day Care FSA
- Back-up child and adult/elder care days
- Childcare discounts
- Mentally Fit Employee Assistance Program
- Subsidized and discounted Weight Watchers® program
- Other employee discount programs
- Travel allowances
- Relocation assistance
- Signing bonus
- Equity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
