Manager, Deployment Engineering

ArmadaBellevue, WA
$132,620 - $200,680Remote

About The Position

The Manager of Deployment Engineering is a senior technical and operational leadership role responsible for directing North America deployment operations for Armada’s modular data center infrastructure. This role combines organizational leadership, technical authority, and field execution oversight to ensure the successful deployment, commissioning, operational readiness, and long-term reliability of Armada infrastructure across government, commercial, and mission-critical environments. The Deployment Lead serves as the senior operational authority for deployment execution and field engineering activities, exercising significant independent judgment in deployment strategy, operational decision-making, incident response, infrastructure reliability, and workforce leadership. This individual is responsible for leading and developing Deployment Engineering teams while driving scalable operational standards, deployment methodologies, and field execution processes across a globally distributed infrastructure environment. The ideal candidate brings deep expertise across electrical, mechanical, controls/BAS, networking, and critical infrastructure systems, paired with strong organizational leadership and operational management capabilities.

Requirements

  • U.S. citizenship required
  • Must be eligible to obtain and maintain a U.S. security clearance
  • 10+ years of experience in mission-critical infrastructure, modular data centers, critical facilities, or complex field operations environments
  • 5+ years of leadership experience managing technical infrastructure teams, deployment organizations, or field engineering operations
  • Demonstrated experience exercising independent operational and technical judgment within high-availability infrastructure environments
  • Deep expertise across critical infrastructure domains including: Electrical systems, Mechanical/HVAC systems, Controls/BAS systems, Low-voltage systems, Network-connected infrastructure systems
  • Strong hands-on experience with BMS, EPMS, and/or DCIM platforms
  • Proven success leading commissioning, deployment execution, operational readiness, and incident response activities
  • Strong analytical, troubleshooting, and infrastructure reliability expertise
  • Excellent communication and leadership skills with the ability to translate technical risk into operational and business impact
  • Ability to lead complex cross-functional initiatives in fast-paced, high-accountability operational environments

Nice To Haves

  • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
  • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
  • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
  • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda
  • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you

Responsibilities

  • Lead and scale Armada’s Deployment Engineering organization across multiple regions, deployment programs, and technical disciplines
  • Establish operational standards, deployment readiness frameworks, engineering procedures, and field execution methodologies
  • Provide leadership, mentorship, performance management, and technical development for Deployment Engineering personnel
  • Drive workforce planning, hiring strategy, onboarding, organizational design, and technical capability development initiatives
  • Exercise independent judgment in operational prioritization, resource allocation, deployment escalation management, and field execution strategy
  • Own deployment execution strategy for complex domestic and international modular data center deployments
  • Direct commissioning, startup, infrastructure validation, and operational readiness activities across electrical, mechanical, controls/BAS, networking, and low-voltage systems
  • Establish and maintain deployment standards that ensure operational quality, commissioning consistency, infrastructure reliability, and customer readiness
  • Drive deployment process improvements focused on scalability, repeatability, operational efficiency, and reduced deployment risk
  • Oversee field assessments, deployment documentation, commissioning reports, and operational turnover activities
  • Serve as the senior technical authority for field operations across Mechanical, Electrical, Controls, Network, and Life Safety systems
  • Lead root cause analysis initiatives, operational investigations, and long-term corrective action strategies across the deployment fleet
  • Drive standards and operational strategy for BMS, EPMS, and DCIM integration, monitoring, alarming, escalation workflows, and infrastructure observability
  • Apply advanced troubleshooting expertise to resolve complex operational and infrastructure issues during deployment and live operational events
  • Influence infrastructure architecture, deployment strategy, and engineering design decisions based on operational field intelligence and deployment learnings
  • Establish and oversee global incident management processes, operational escalation frameworks, and infrastructure recovery procedures
  • Lead high-severity operational incidents and coordinate cross-functional response efforts across Engineering, Manufacturing, Customer Operations, and external partners
  • Define and manage operational KPIs, deployment metrics, fleet health reporting, and infrastructure performance standards
  • Drive reliability engineering initiatives focused on uptime, resilience, operational continuity, and long-term serviceability
  • Build and manage strategic vendor, contractor, and deployment partner relationships supporting global infrastructure operations
  • Partner with Product, Engineering, Manufacturing, Supply Chain, and Customer Operations leadership to align deployment execution with broader company objectives
  • Translate operational field intelligence into actionable engineering, product, and deployment process improvements
  • Represent deployment operations during customer reviews, executive-level operational discussions, and strategic infrastructure planning activities

Benefits

  • Competitive base salary and equity
  • Medical, dental, and vision (subsidized cost)
  • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
  • Retirement plan options, including 401(k) and Roth 401(k)
  • Unlimited paid time off (PTO)
  • 14 paid company holidays per year
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