Manager, Departmental Business Operations
About The Position
Day-to-day operations include management of performance analytics using data to inform recommendations to leadership. Subject matter expert for scheduling optimization, productivity performance and reporting, and overall OR Utilization. Responsibilities include the business operations oversight of all departments in perioperative services, including but not limited to Surgery, Anesthesia, Preop/PAT, PACU, Pain Clinic, Central Sterile Processing, to ensure quality, customer-focused, cost-effective patient care. Primary business leader for Day Surgery Center (ASC) at Northwest Community Hospital. Partners closely with the broader Endeavor Health Perioperative Leadership structure to manage projects and assist with important system initiatives that are defined by the Executive Sponsor and Service Line Vice President. Implements new services and programs, evaluates the effectiveness of new programs and evaluates changes to existing programs/technologies. Manages employed physicians, contracted physicians, and advanced practice clinicians. Develops Medical Director Goals yearly in collaboration with the medical directors. Establishes and maintains excellent and cooperative working relationships with physicians. Primary business leader responsible for surfacing insights from data and recommending strategies for cost reduction across our service line. Partners with Supply Chain and Quality leadership to identify clinical and cost variation across our system, and leads efforts to standardize. Partners and leads the development of annual operating, personnel, and capital budgets. Gathers data regarding projected personnel, supply and equipment needs. Monitors monthly budget and manages variances in a timely manner.
Requirements
- Bachelor’s Degree (Masters Preferred)
- Minimum five years of previous leadership surgical services/surgical business operations/ambulatory surgery experience
Nice To Haves
- Experience with BI Analytic Tools (Microsoft Power BI, Tableau, Data Warehouse)
Responsibilities
- Management of performance analytics using data to inform recommendations to leadership.
- Subject matter expert for scheduling optimization, productivity performance and reporting, and overall OR Utilization.
- Business operations oversight of all departments in perioperative services, including but not limited to Surgery, Anesthesia, Preop/PAT, PACU, Pain Clinic, Central Sterile Processing, to ensure quality, customer-focused, cost-effective patient care.
- Primary business leader for Day Surgery Center (ASC) at Northwest Community Hospital.
- Partners closely with the broader Endeavor Health Perioperative Leadership structure to manage projects and assist with important system initiatives that are defined by the Executive Sponsor and Service Line Vice President.
- Implements new services and programs, evaluates the effectiveness of new programs and evaluates changes to existing programs/technologies.
- Manages employed physicians, contracted physicians, and advanced practice clinicians.
- Develops Medical Director Goals yearly in collaboration with the medical directors.
- Establishes and maintains excellent and cooperative working relationships with physicians.
- Primary business leader responsible for surfacing insights from data and recommending strategies for cost reduction across our service line.
- Partners with Supply Chain and Quality leadership to identify clinical and cost variation across our system, and leads efforts to standardize.
- Partners and leads the development of annual operating, personnel, and capital budgets.
- Gathers data regarding projected personnel, supply and equipment needs.
- Monitors monthly budget and manages variances in a timely manner.
Benefits
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
