Manager, Deal Desk

Wiz, Inc.

2d•Remote

About The Position

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. We are looking for a talented Manager, Deal Desk to join us in spreading the power of Wiz. In this role, you will report to the Senior Manager, Deal Desk and will become a trusted leader in our Deal Desk team. You will lead our Deal Desk team that focuses on the AMER Down Market and Mid-Market Sales team. You’ll mentor the team, and support them with structuring deals, take escalations and coach negotiations while maintaining Wiz’s to high standards and represent its capabilities, qualifications and professionalism. As a Deal Desk Manager, you will play a key role in helping Wiz reach new levels of growth and scalability.

Requirements

4+ years of professional experience in a deal desk role, or similar experience
2+ years of management experience in a deal desk role, or similar experience
Comfortable with change and an ability to thrive in a fast-moving environment
Excellent communication skills, both verbal and written
Ability to learn quickly in a dynamic and collaborative environment
Strong business acumen, organizational, time management skills and attention to detail
Proficient with Google and Microsoft Office products
Strong experience with Salesforce
Ability to process a high volume of transactions with accuracy and integrity
Critical thinking skills to observe, interpret, analyze, infer and explain information concisely
Strong analytical skills with a keen attention to detail
Adept at project management and cross-functional collaboration

Responsibilities

Lead and support the AMER Downmarket and Mid-Market Deal Desk team, overseeing daily operations
Lead "Voice of Customer" and "Voice of Field" initiatives, translating feedback into actionable process improvement plans
Escalation Management: Act as the primary point of contact for team escalations and provide leadership with visibility into high-risk or "red" deals
Track and benchmark similarities and differences between sales trends, sales cycles and customer behaviors
Work with Deal Desk leadership to develop new guardrails for various projects and guidelines
Become a trusted advisor to the sales team and leaders, and insure the team works with sales reps to structure deals that best meet customer and Wiz’s needs and goals
Cross-Functional Partnership: Collaborate with Finance, Legal, Product, and Enablement to implement process changes and best practices.
Process Ownership: Own and optimize the approval matrix, automated workflows, and the official Deal Desk Playbook for Downmarket

Benefits

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave