Manager Data Management

Cotiviti

5d•Remote

About The Position

Cotiviti is looking for a manager who will oversee daily operations of data pipelines, ETL processes, and system integrations to ensure data quality, integrity, and timely delivery to stakeholders. This role will help develop and implement data management policies, manage and mentor staff, collaborate with cross-functional teams to translate business needs into technical requirements, and manage budgets, resources, and project risks. The manager will also drive continuous improvement, monitor operational metrics, and report findings to senior leadership.

Requirements

Bachelor’s degree or equivalent work experience
6+ years of experience in Data Operations, IT Operations or related role
3+ years of team management, supervisory experience or project leadership experience
Strong knowledge of data pipelines, ETL, database systems, and data integration
Experience with Hadoop, Spark, ETL tools, orchestration tools or similar modern data platforms and tools
Familiarity with monitoring tools, logging systems, and incident management
Ability to think both tactically and strategically
Ability to organize and direct resources to meet short- and long-term goals
Ability to maintain comprehensive knowledge of interface and process details
Ability to allocate and manage operational tasks across team resources in a fast-paced, deadline-driven environment
Ability to incrementally improve operational processes over time
Ability to manage processes, team and stakeholder relationships throughout multiple offices (both US and abroad)
Highly structured approach to technical troubleshooting and problem solving while working under pressure
Excellent collaboration skills with peers, senior management, and team members
Excellent prioritization skills
Excellent judgment regarding status reporting and issue escalation
Excellent data collection, analysis and interpretation skills
Excellent written and verbal communication skills
Excellent project management skills
Intermediate working knowledge of MS SQL
Proficiency in Microsoft Office Suite
Proficiency with JIRA ticketing system
Exceptional communication, problem-solving, and leadership skills.
Advanced analysis, problem-resolution, judgment, and decision-making capabilities.
Ability to prioritize and execute complex tasks in a high-pressure environment independently.
Strong results orientation, initiative, attention to detail, and customer service focus.
Expert time management skills, balancing daily operations, projects, and mentorship.
Ability to independently prioritize, re-prioritize, and manage multiple complex tasks.

Nice To Haves

Healthcare industry experience preferred
Experience with Agile methodologies a plus

Responsibilities

Oversee daily data operations, including data pipelines, ETL processes, and system integrations.
Ensure data quality, integrity, security, compliance and adherence to operational standards.
Deliver accurate and timely data to internal and external stakeholders.
Define and implement data management policies, standards, and best practices.
Conduct performance reviews and provide ongoing feedback and career development.
Set clear priorities, assign work, and manage team capacity to meet operational commitments.
Maintain focus on results, remove obstacles, and drive execution against priorities.
Partner with cross-functional teams to translate business needs into clear technical requirements.
Manage stakeholder expectations and communicate progress, risks and outcomes.
Monitor data systems performance and resolve operational issues proactively.
Lead incident response, root cause analysis, and preventive action planning.
Create and maintain project plans, timelines, and status reports; manage risks and dependencies.
Define, track, and report operational metrics and key performance indicators (KPIs). Report on data operations status and metrics to senior leadership.
Establish a culture of continuous improvement. Translate operational insights into actionable improvement initiatives with measurable outcomes in process and data tools.
Manage budgets, resources, and vendors, where applicable.
Maintain clear and current documentation for data processes and procedures.
Analyze complex issues, determine root causes, and make timely, high-quality decisions.
Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that can assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.
Complete all responsibilities as outlined in the annual performance review and/or goal setting.
Complete all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.