Mgr-Data Analytics

Ochsner Health•New Orleans, LA

About The Position

This role manages the analytics team’s research, development, and maintenance of analytical solutions for business units. It oversees relationships with application and operational teams and their leadership, as well as day-to-day team dynamics, work prioritization, fiscal stewardship, and all aspects of the analytics project life cycle. The position also serves as an analytics subject matter expert and ensures work aligns with client requirements and organizational goals. The role requires a bachelor’s degree in computer science, management information systems, business, or a related field. A master’s degree and healthcare experience are preferred. Required experience includes business intelligence or data management, daily SQL use, oversight of analytical system processes or servers, analytics project delivery, data visualization, and analytics team leadership. Epic certification is preferred. This is a sedentary role in a healthcare setting. The routine involves no exposure to blood, body fluid, or tissue, and the incumbent has no occupational risk for communicable diseases. There may be occupational risk of exposure to hazardous medications or waste in the healthcare environment, depending on job duties. The job description does not specify whether the position is remote, hybrid, or onsite.

Requirements

Bachelor’s degree in computer science, management information systems, business, or a related field.
Five years of experience in business intelligence or data management.
Three years of experience using SQL in daily activities.
Three years of experience overseeing analytical system processes and/or servers.
Three years of experience overseeing analytics projects from inception to rollout.
One year of experience with data visualization software, such as Tableau or Power BI, and data visualization principles.
One year of experience leading analytics teams.
Understand business goals and objectives and align team work with strategic priorities.
Deep knowledge of analytics best practices and ability to guide the team in defining, designing, and building solutions aligned with customer needs.
Good understanding of healthcare operations.
Strong interpersonal skills, including the ability to develop client relationships, understand and articulate client needs, and translate them into technical specifications.
Strong partnering, coaching, and mentoring skills.
Strong time management and organizational skills; ability to prioritize multiple projects and attend to detail.
Critical thinking, problem-solving, troubleshooting, and decision-making skills for complex, dynamic situations.
Negotiation skills and ability to work with multiple parties toward mutually acceptable business solutions while maintaining customer focus.
Ability to work a flexible schedule, including evenings, nights, weekends, or extended shifts.

Nice To Haves

Master’s degree in computer science, healthcare, business, or a related field.
Healthcare experience.
Epic certification.

Responsibilities

Manage projects to meet client requirements.
Deliver applications that adhere to standards and support initiatives.
Serve as a subject matter expert in analytics for data, business intelligence applications, and commercial analytics solutions.
Translate business objectives into data requirements.
Support internal and external data and analytics education initiatives.
Coordinate internal resources and vendors to execute projects accurately and precisely.
Ensure projects are delivered on time, on budget, and within agreed scope.
Liaise with leadership and end users to report and escalate risks.
Develop, maintain, and track project status reports, statements of work, scoping documentation, and other relevant documentation.
Ensure assigned projects support organizational and departmental goals.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Perform other related duties as assigned.