Manager, Dasher & Logistics - Capacity Planning

DoorDash USA•Atlanta, GA

4d•$136,000 - $200,000

About The Position

The Sort Capacity Manager owns network-wide capacity de-risking for the Sort organization. The role builds and maintains a constraint model that defines de-risked capacity across first-party and third-party facilities, including dock door availability, floor and pallet-position space, maximum throughput, and optimal labor and automation. The position owns the network constraint model; governs spoke capacity data in the sort app; manages zip-code-to-facility mapping and re-optimization; forecasts device and consumable needs; evaluates hub-to-spoke direct-routing opportunities; identifies and closes forecasting product gaps with Data and Product partners; and owns merchant launch end to end, including CET allocation and trade-offs across merchant priorities. Success includes providing 3-, 6-, and 12-month visibility ahead of projected capacity constraints, delivering site launch recommendations proactively, and assigning optimal CET to a high percentage of high-priority Mx launches. DoorDash describes its mission as empowering local economies and its business as a technology and logistics company. The company is committed to diversity and inclusion and provides accommodations to applicants who need them.

Requirements

7+ years of experience in supply chain, network strategy, or operations, with direct experience owning capacity planning or site launch strategy at scale.
Experience building and owning a capacity, forecasting, or network constraint model that became a standing input to planning.
Ability to independently identify bottlenecks across a large, multi-site network without a pre-scoped problem statement.
Experience negotiating trade-off recommendations with senior cross-functional stakeholders, such as Network Design, Real Estate, and Finance, and influencing capital-adjacent decisions.
Deep understanding of physical warehouse operations and the ability to translate dock, floor, throughput, and labor constraints into a single model.
Ability to communicate trade-offs and risks clearly and concisely to senior leadership, and to determine what to escalate versus resolve independently.

Responsibilities

Build and maintain a network constraint model of facility capacity, covering dock door availability, floor and pallet-position space, maximum throughput, and labor hours needed to reach maximum output.
Model inbound and outbound truck cadence by hour using Mx forecasts, staging capacity, automation and manual sortation rates, package profile mix, and cross-dock versus sort operations.
Maintain spoke capacity data in the sort app and hold cross-functional partners accountable for keeping product information aligned with facility configurations.
Own zip-code-to-facility mapping and re-optimize it as volume and rates change, balancing service-level and cost trade-offs.
Forecast scanners, bins, and gaylords against site growth and manage readiness cadence to avoid reactive procurement.
Develop business cases for hub-sort-to-spoke direct routing and bring recommendations to Network Design and Real Estate.
Identify forecasting-tool gaps that fail to capture capacity realities and drive fixes with Data and Product partners.
Own Mx launch end to end, including CET allocation by merchant priority and negotiation of trade-offs among competing merchant demands.
Provide 3-, 6-, and 12-month visibility ahead of projected capacity constraints.
Deliver site launch recommendations proactively and optimize CET assignment for high-priority Mx launches.