Manager Customer Development - Retail Poultry

Tyson Foods•Springdale, AR

25d

About The Position

The Manager Customer Development is responsible for selling retail poultry products, increasing market share, and maintaining customer relationships across the Mountain Pacific Northwest region of the United States. The role focuses on deepening account penetration and maintaining relationships with Albertsons Intermountain, Albertsons Denver, Albertsons Seattle, and Albertsons Portland. The preferred locations are Seattle, Washington, or Portland, Oregon, and the territory covers the Pacific Northwest and Mountain West. The position navigates retail poultry buyer networks to maximize volume and profitability while maintaining Tyson’s standards for high-quality products and customer service. Category responsibilities include Value Added Fully Cooked poultry, IF, Ready to Cook, and Cornish. The manager develops pricing and promotional programs based on customer and adjacent-market profitability and objectives, and collaborates with internal retail poultry, retail marketing insights, retail execution, revenue management, and other teams to achieve annual operating plan sales goals and profitability metrics. The role also supports customer and broker understanding of Tyson products, features, benefits, and value-added qualities; provides a high standard of customer service and response; resolves customer questions and complaints; manages the advertising and marketing fund; and oversees price discounts. The position requires 25% travel and is designated as first shift. Responsible use of approved AI tools is expected, including protecting sensitive information, following company policies, critically validating outputs, and applying professional judgment. For people leaders, this includes encouraging responsible adoption and accountability for AI-supported work.

Requirements

Bachelor’s degree or equivalent working experience.
More than 5 years of sales experience.
Basic computer skills.
Excellent verbal and written communication skills.
Project management and/or strategic planning experience.
Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.
Ability to travel 25%.

Responsibilities

Sell retail poultry products, increase market share, and maintain customer relationships in the assigned region.
Maintain relationships and increase account penetration at Albertsons Intermountain, Albertsons Denver, Albertsons Seattle, and Albertsons Portland.
Navigate retail poultry buyer networks to achieve maximum volume potential and profitability while maintaining product quality and customer-service standards.
Conduct product pricing and promotional programs based on customer and adjacent-market profitability and objectives.
Collaborate with internal retail poultry, retail marketing insights, retail execution, revenue management, and other teams to achieve sales goals and profitability metrics.
Ensure customers and broker partners understand Tyson product features, benefits, and value-added qualities.
Establish a customer service and response level that exceeds the industry standard.
Handle customer questions and complaints and ensure problems are solved in a timely manner.
Manage the advertising and marketing fund.
Oversee price discounts.
Use approved AI tools responsibly, protect sensitive information, validate AI-generated outputs, and apply professional judgment.