MANAGER, CUSTODIAL SERVICES (DEPARTMENT OF FACILITIES MANAGEMENT) - ACTIVELY RECRUITED-COUNTYWIDE

Cook County•Chicago, IL

1d•$96,607 - $106,635

About The Position

The Manager, Custodial Services provides strategic coordination and operational leadership across assigned facilities, ensuring efficient workflow and alignment with institutional performance standards. The role oversees and conducts facility inspections, identifies custodial deficiencies, prioritizes corrective actions, and helps maintain safe, functional, and compliant facilities. The manager oversees training programs on custodial equipment and mechanical tools, including proficient operation, preventive maintenance, and troubleshooting. The role also manages vendor and contractor performance for outsourced services such as pest control, waste management, recycling, and snow removal, ensuring compliance with contracts and service-level expectations. The manager ensures compliance with applicable health and safety regulations and develops and implements safety protocols and operating procedures to mitigate workplace risks. This is an actively recruited, at-will position. It is safety-sensitive and requires successful completion of applicable post-offer checks and tests, which may include a background check, drug screen, and medical examination. The manager must be legally authorized to work in the United States without sponsorship.

Requirements

Bachelor's degree or higher from an accredited college or university.
Five years of experience in custodial services, sanitation, maintenance, or directly related work.
Three years of prior supervisory experience in janitorial, custodial, or environmental services.
OSHA Biohazard Safety Training certification.
Valid driver's license and proof of automobile insurance.
Knowledge of cleaning and maintenance methods and procedures, inventory systems and programs, and Microsoft Office Suite.
Ability to handle difficult situations professionally and impartially, with tact and diplomacy.
Ability to perform complex work similar to that performed by supervised staff.
Ability to effectively delegate tasks and collaborate with leadership.
Ability to travel to work locations throughout Cook County.
Ability to remain on call 24/7, including holidays and weekends.
Ability to perform heavy physical work, including walking and standing for considerable periods and lifting, pulling, pushing, and moving moderate to heavy weight.
Legal authorization to work in the United States without sponsorship.
Successful completion of required post-offer tests, which may include a background check, drug screen, and medical examination.

Responsibilities

Provide strategic coordination and operational leadership across assigned facilities.
Oversee and conduct facility inspections, identify custodial deficiencies, and prioritize corrective actions.
Maintain a safe, functional, and compliant facility environment.
Manage training programs covering custodial equipment and mechanical tool operation, preventive maintenance, and troubleshooting.
Manage vendor and contractor performance for outsourced pest control, waste management, recycling, and snow removal services.
Ensure vendors and contractors meet contractual obligations and service-level expectations.
Ensure compliance with federal, state, and local health and safety regulations.
Develop and implement safety protocols and operating procedures to mitigate workplace risks.
Delegate tasks to staff and collaborate with leadership to support organizational and departmental success.
Align team tasks with departmental procedures and objectives and serve as a resource for employees in the area of expertise.
Travel to various work locations throughout Cook County and remain on call 24/7, including holidays and weekends.