Manager - Credentials Services

Santa Clara County Office of Education • San Jose, CA

6d • Onsite

About The Position

Under the direction of an assigned administrator, organizes and directs the activities and operations of the Santa Clara County Office of Education’s Credentials Services Department; supervises the processing and approval of credentials for certificated employees of the schools throughout the County; supervises the registration of credentials and State-mandated assignment monitoring; train and evaluate the performance of assigned personnel; provides professional development and training opportunities for assigned personnel. The ideal candidate will be knowledgeable in the licensing and credentialing standards, procedures, and regulations governing professional educators in the State of California. They will be an effective leader and coach with exceptional communication, capable of building strong collaborative relationships with internal and external stakeholders. The successful candidate will demonstrate a strong customer-service orientation, a commitment to continuous improvement, and the ability to develop innovative solutions to complex challenges. This position is full-time, in-person and has a work year of 12 months, 260 days per year, 8 hours per day. Leadership team members are eligible to receive a $2,500 annual stipend for a master’s degree and a $2,500 additional stipend for a doctorate, provide official documentation is submitted.

Requirements

• Graduation from high school supplemented by college-level course work in human resources or related field.
• Five years increasingly responsible human resources experience including three years of experience in certificated personnel and credentials.
• Valid California driver's license.

Nice To Haves

• Knowledgeable in the licensing and credentialing standards, procedures, and regulations governing professional educators in the State of California.
• Effective leader and coach with exceptional communication.
• Capable of building strong collaborative relationships with internal and external stakeholders.
• Strong customer-service orientation.
• Commitment to continuous improvement.
• Ability to develop innovative solutions to complex challenges.

Responsibilities

• Organizes and directs the activities and operations of the Santa Clara County Office of Education’s Credentials Services Department.
• Supervises the processing and approval of credentials for certificated employees of the schools throughout the County.
• Supervises the registration of credentials and State-mandated assignment monitoring.
• Trains and evaluates the performance of assigned personnel.
• Provides professional development and training opportunities for assigned personnel.

Benefits

• Medical, dental, and vision insurance
• Fertility healthcare and family forming benefits
• Flexible Spending Account (FSA)
• Employee Health and Wellness Program, including Employee Assistance Program and Mental Health and Well-Being resources
• Life insurance and long-term disability coverage
• California Public Employees Retirement System (CalPERS)
• 403b or 457 Retirement Accounts
• Paid Vacation
• Paid Sick Leave
• 16 Paid Holidays (including 2 floating holidays)
• Tuition Reimbursement
• $2,500 annual stipend for a master’s degree
• $2,500 additional stipend for a doctorate

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED