(USA) Manager, Creative
About The Position
The (USA) Manager, Creative plays a key role in developing and operationalizing frameworks, processes, and capabilities that enable Lightbox Creative Solutions (LBCS) to deliver complex, integrated programs at scale. Working across LBCS teams, Walmart Enterprise, and external partners, this role translates business and organizational needs into scalable program models, operational solutions, and shared ways of working. The role drives cross-functional integration, improves operational effectiveness, and supports LBCS as new capabilities, partnerships, and business opportunities emerge. The position is part of the Planning + Operations team, which supports effective planning, operation, and scaling through integrated frameworks. The team aligns business priorities, programs, and resources; builds infrastructure for complex initiatives and new capabilities; connects cross-functional efforts; and promotes collaboration and continuous improvement to support operational excellence and evolving business needs. The job posting refers to the role as a “Producer” in its summary, while the listed title is Manager, Creative.
Requirements
- At least 5 years in program management, creative operations, or cross-functional business operations.
- Strategic and systems thinking, with the ability to translate complex business challenges into practical, scalable solutions.
- Experience designing operational frameworks, program models, and processes that support evolving business needs.
- Proven ability to lead cross-functional initiatives, navigate ambiguity, and influence stakeholders without direct authority.
- Strong understanding of resource planning, budgeting, vendor management, and operational reporting.
- Proficiency with Airtable or similar platforms, including workflow design and reporting.
- A proactive, solutions-oriented mindset, with judgment, creativity, and adaptability to anticipate challenges and drive organizational improvement.
- Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or a related field and 1 year of experience in interactive design, editorial content management, or a related field; or 3 years of experience in interactive design, editorial content management, or a related field.
Nice To Haves
- Experience in creative, marketing, or technology-driven environments.
- Experience with content management systems.
- Experience managing interactive projects in an online creative or related digital field.
- Experience working for or with creative agencies.
- Experience working with design software, such as Adobe Creative Suite, including proficiency in advanced functions such as multi-layer masking and compositing.
Responsibilities
- Design, document, and improve program processes, standards, and operational workflows.
- Identify opportunities to simplify processes, improve consistency, and reduce organizational friction.
- Partner with team leads to identify resource needs, capacity constraints, and flexible resourcing opportunities.
- Support program resource planning and improve visibility into program status, resource demand, and operational performance.
- Support the evolution of the LBCS work management tool, Airtable.
- Create tools and systems that provide clarity and streamline team workflows.
- Facilitate alignment across teams to support new initiatives and organizational change.
- Identify opportunities to improve how LBCS operates as the business evolves.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
