Manager, Creative Services
About The Position
The Creative Manager leads teams responsible for planning, designing, and executing marketing tactics and programs for one or more accounts, depending on account size. The role assigns appropriate talent and directs multiple creative teams or individuals, often including contractors, in developing materials for professional and direct-to-patient communications, sales meetings and training, and internal communications. Projects may include product launches, sales collateral, web and multimedia, and videos. In addition to providing creative oversight, the manager owns selected high-stakes projects and works with agency functions, including account management, to ensure deliverables meet strategic and technical objectives. The position manages creative workflow and team development, helps shape briefs, guides concepts and creative execution, and translates marketing objectives into business-building ideas. It also ensures consistency with brand standards, facilitates solutions and decisions with teams and clients, and regularly discusses project evolution and potential impacts on deliverables with the Senior Manager, Creative Communications.
Requirements
- Bachelor’s degree in Advertising, Business, Marketing, or equivalent.
- 7–10 years of advertising experience with an ad agency, communications firm, or in-house corporate communications department in a creative management capacity.
- Experience managing and executing advertising and promotion projects.
- Experience working with freelance talent.
- Proficiency in Adobe Creative Suite and Microsoft Office for Mac.
- Experience with a wide array of media, including print, video, online, and events/displays.
- Firm understanding of high-level brand strategy, industry trends, and design principles, including regulations and standards affecting pharmaceutical products.
- Strong ability and experience leading, directing, and managing creative teams and large projects.
- Ability to work in a high-volume, fast-paced environment, with flexibility and patience to process and direct work on the fly.
- Solid understanding of digital media and the marketing industry, and ability and confidence to perform in a changing technology landscape.
- Confident and passionate presenter, comfortable representing a team in front of groups.
- Highly organized, with the ability to manage personal time and keep multiple creatives on schedule.
- Strong interpersonal skills.
Responsibilities
- Manage day-to-day creative workflow, including timelines and budgets when appropriate.
- Lead by example and foster a collaborative, open-minded environment, while knowing when to challenge ideas.
- Help develop and review creative briefs that provide clear strategic insights and creative inspiration.
- Evaluate concepts creatively and strategically against the creative brief, and provide specific direction to creative teams.
- Translate marketing objectives and creative strategies into business-building creative ideas and tactics.
- Ensure visual and verbal communications are consistent with existing brand standards.
- Use problem-solving skills to devise innovative solutions and present complex information in easily understood ways.
- Negotiate with teams and clients to amend ideas in line with requests, explain what is feasible, and keep account management informed of progress and answers.
- Meet regularly with the Senior Manager, Creative Communications to discuss project evolution and audit, identify, and present information that may affect creative deliverables.
- Manage and cultivate the career development of creative staff members.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in long-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
