Manager, Creative Art Director - Retail Bank

Capital One • McLean, VA

6d • $138,100 - $189,200 • Hybrid

About The Position

Capital One is seeking an experienced designer with a record of creative leadership, strong results, and a modern, elevated portfolio to support the Retail Bank creative team. The role brings the brand to life across audiences, products, and digital channels. The Manager partners with creative directors to define work, collaborates with art directors and copywriters to deliver it, contributes as a lead designer to creative development and design systems, and leads project teams as a creative lead. Candidates must provide a portfolio of creative work for consideration.

This is a hybrid position. The employee is expected to follow Capital One’s hybrid policy regarding required on-site presence at their designated office location. The role’s annual salary ranges vary by location: Sales Territory, $138,100–$157,700; McLean, VA, $151,900–$173,400; Richmond, VA, $138,100–$157,700; and New York, NY, $165,700–$189,200. The role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers health, financial, and other benefits; eligibility varies by employment status and management level. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position.

Requirements

• Bachelor’s degree or military experience.
• At least 3 years of experience leading creative teams.
• At least 3 years of experience designing for digital channels, including social media.
• At least 5 years of experience as an art director using design tools such as Adobe Creative Suite and Figma.
• Provide a portfolio of creative work for consideration.

Nice To Haves

• 5 or more years of experience directly leading creative teams.
• Experience at a large in-house creative team.
• Experience working with a Fortune 100 brand.
• Experience in storyboarding, motion graphics, and/or video production.
• Experience with premarket and in-market testing tools.
• Experience leveraging generative AI, personalization, and optimization tools in creative development and marketing.

Responsibilities

• Design for digital channels, including paid social, display, email, web, and SEM, with strong attention to detail and creative quality.
• Develop design systems, libraries, AI-tool integration, and guidance aligned with brand standards to help internal and agency teams elevate and scale their work.
• Lead and inspire art directors, designers, and copywriters—including full-time associates, contractors, and agency teams—to create strategically grounded, insight-driven work and elevate craft across the group.
• Apply expert knowledge of advertising and marketing trends to translate business intent into creative strategies and executions that market products effectively.
• Understand intended audiences, interpret market research and test results, and use findings to develop and optimize creative.
• Build and maintain relationships with partner groups, including digital, marketing, operations, and legal, to anticipate and address obstacles and establish Brand Creative as a strategic thought partner.
• Present and influence persuasively to increase buy-in and create opportunities for the team and department.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager