Manager Court Services (Full-Time)

City of Thunder Bay • Thunder Bay, ON

2d • Onsite

About The Position

Lead with purpose. Empower your team. At the City of Thunder Bay, Our City Runs on People Like You. Together, we’re building a workplace where everyone belongs – where your leadership enhances lives, strengthens community, and supports the people delivering court services every day. This includes our Court Services team, where your expertise, vision, and values make a lasting impact. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well-being and collaboration. Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it’s a city where you can grow personally and professionally. Where You’ll Make a Difference Every Day As the Manager Court Services, you’ll be responsible for providing strategic leadership and the effective, efficient, and integrated approach to the management of the Court Services Section, and its overall administration and development, and related accounting and financial reporting requirements. Whether you live in Thunder Bay, are looking to return, or are excited to make the City your new home, join a team where your skills, expertise, and presence make a real impact on the community. Click the link to learn more about our Corporate Strategic Plan

Requirements

• Degree in public or business administration, commerce, or related discipline; and Six years’ experience in court administration or Diploma in public, business or judicial administration, or related discipline; and eight years’ experience in court administration
• Minimum five years of progressive management/supervisory experience, preferably in a unionized environment
• Extensive knowledge, demonstrated ability to interpret regulations/legislation and processes related to court administration matters
• Experience working with the ICON system (Integrated Court Offences Network)

Responsibilities

• Participate with the Director in planning and implementing short- and long-range goals and objectives and ensuring quality service.
• Develop, implement, and monitor policies and procedures, consistent with legislative requirements, Municipal Partner, and Corporate objectives for the effective operation of the Section.
• Act as an agent on behalf of the local area municipal partners and meets the obligations set out in the Memorandum of Understanding, the Local Side Agreement and the Inter-Municipal Agreement.
• Participate, as a member of the Revenue Division Leadership Team by providing input into Division organizational and operational reviews, human resource management, budget issues, technical matters, and major issues management. Also participate by providing input into the identification and development of Divisional policies, strategic initiatives, projects, and priorities.
• Be responsible for the review, evaluation, and development of new processes and workflows based on legislative changes and statutory programs pertaining to Court Services.
• Provide functional and technical advice, guidance, explanations, and expertise to internal and external stakeholders.
• Develop, manage, and liaise with key stakeholders in the justice system, City departments, municipal partners, general public, federal and provincial government ministries, and outside agencies to ensure services and reporting requirements are effectively managed.
• Develop and oversee the collection of outstanding fines in accordance with the City’s collection policy and the Ministry of Attorney General’s write-off guidelines.
• Act as Clerk of the Court and Commissioner for taking affidavits.

Benefits

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long-term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to lead a dedicated and talented team, who are highly respected within the Corporation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees