Manager, Corporate Systems

Tanium•Durham, NC

19h•$131,000 - $201,000•Hybrid

About The Position

The Manager of Corporate Systems is accountable for Tanium’s business systems, including financial systems, HR systems, and integrations, as well as the engineers, administrators, and analysts who develop, implement, and maintain corporate technologies and applications across the company, excluding Sales Systems. Applications include ServiceNow, SuccessFactors, Tanium, Workado, and Adaptive. The role partners with stakeholders and leaders throughout the business to implement, evolve, and maintain technologies and processes that support and enable Tanium employees, while championing a vision for these systems and processes. The position reports directly to the Sr. Director of Corporate Systems. It follows Tanium’s hybrid schedule, requiring employees to work in the office at least three days per week at one of the following locations: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

Requirements

At least 5 years of experience with IT Systems Management.
At least 5 years of hands-on experience implementing and improving operational help desk procedures and metrics, compliance, and governance tactics.
Leadership experience running a team of engineers and analysts, assessing performance, and developing talent.
Demonstrated understanding of high-level integration and systems architecture.
Strong knowledge of integration systems, including Workado.
Strong verbal and written communication skills, with the ability to connect with stakeholders and drive consensus.

Nice To Haves

Working knowledge of Kanban principles.
Strong knowledge of Business Intelligence and Data Warehouse technologies.

Responsibilities

Develop and execute a vision for Corporate Systems technologies and supporting processes.
Manage a team of leads, engineers, and analysts responsible for evolving and maintaining Corporate Systems and operating Tanium’s help desk.
Collaborate with stakeholders across the company to align and prioritize business needs within a consolidated strategy.
Consult on the implications and designs of new systems, integrations, and changes to existing technologies.
Improve development, break-fix, and implementation work using Kanban methodologies.
Define, mature, and enforce governance processes and technology controls.
Monitor, measure, and report on the health and effectiveness of Corporate Systems technologies and processes.
Chair steering committees focused on key applications such as ServiceNow and evolving integration platform needs.
Maintain and develop relationships with executive leadership to improve strategy alignment and awareness of capabilities.