Manager, Corporate Systems

Tanium•Durham, NC

11h•Hybrid

About The Position

The Manager of Corporate Systems reports to the Senior Director of Corporate Systems and is accountable for Tanium’s business systems, including financial systems, HR systems, and integrations. The role leads the engineers, administrators, and analysts who develop, implement, and maintain corporate technologies and applications across the company, excluding Sales Systems. Applications mentioned include ServiceNow, SuccessFactors, Tanium, Workado, and Adaptive. Working with stakeholders and leaders throughout the business, the Manager develops and advances a vision for the technologies and processes that support Tanium employees. The role oversees Corporate Systems and the ongoing operation of Tanium’s help desk, aligns competing business needs, guides system and integration decisions, and improves delivery, governance, and operational effectiveness. This position follows Tanium’s hybrid schedule and requires working in the office at least three days per week at one of these locations: Addison, Texas; Bellevue, Washington; Durham, North Carolina; Emeryville, California; or Reston, Virginia.

Requirements

At least 5 years of experience with IT Systems Management.
At least 5 years of hands-on experience implementing and improving operational help desk procedures and metrics, compliance, and governance tactics.
Leadership experience running a team of engineers and analysts, assessing performance, and developing talent.
Demonstrated understanding of high-level integration and systems architecture.
Strong knowledge of integration systems, including Workado.
Exceptional verbal and written communication skills, with the ability to connect with stakeholders and build consensus.

Nice To Haves

Working knowledge of Kanban principles.
Strong knowledge of Business Intelligence and Data Warehouse technologies.

Responsibilities

Develop and implement a vision for Corporate Systems technologies and supporting processes.
Manage a team of leads, engineers, and analysts responsible for evolving and maintaining Corporate Systems and operating Tanium’s help desk.
Collaborate with stakeholders across the company to align and prioritize business needs within a consolidated strategy.
Advise on the implications and design of new systems, integrations, and changes to existing technologies.
Improve development, break-fix, and implementation work using Kanban methodologies.
Define, mature, and enforce governance processes and technology controls.
Monitor, measure, and report on the health and effectiveness of Corporate Systems technologies and processes.
Chair one or more steering committees focused on key applications such as ServiceNow and evolving integration platform needs.
Build and maintain relationships with executive leadership to improve strategic alignment and awareness of existing and new capabilities.