Manager, Corporate Quality Engineering

Amcor•Manchester, MI

About The Position

The Manager, Corporate Quality Engineering supports implementation and continuous improvement of quality engineering processes across designated Amcor Rigid Packaging Beverage manufacturing facilities. Reporting to the Director, Quality Management, the role provides technical guidance in process control, validation, problem-solving, corrective and preventive actions, risk assessment, and continuous improvement. The manager partners with Plant Quality, Operations, Engineering, Product Development, Supply Chain, and Commercial teams to improve process capability, reduce variation, address quality issues, and support consistent use of quality engineering tools and requirements. The role leads assigned projects, supports manufacturing facilities, and escalates significant customer, regulatory, and product safety risks to the Director. It also supports customer packaging specification updates in Windchill, coordination with Supply Chain on approved or qualified products for customer lines, creation of plant and corporate quality lab request/data packs, and management of the Real SPC corporate database products. The role supports quality engineering strategies and process validation, drives capability studies and statistical process control, and leads cross-functional improvement initiatives using Lean, Six Sigma, and structured problem-solving. It supports product and process risk management, quality systems, audits, regulatory requirements, customer investigations, quality metrics and reporting, and training and mentoring plant quality personnel. The position operates in an office environment and includes the physical activities listed under ADA Requirements.

Requirements

Bachelor’s degree in Engineering, Quality Engineering, Manufacturing Engineering, Industrial Engineering, Operations Management, or a related technical discipline.
5–7 years of progressive experience in Quality Engineering, Manufacturing Engineering, Operations Excellence, or Quality Management in a manufacturing environment.
Experience supporting multi-site manufacturing operations.
Demonstrated experience leading cross-functional continuous improvement initiatives and quality performance improvements.
Strong knowledge of Statistical Process Control (SPC), Process Capability Analysis, Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Measurement Systems Analysis (MSA), Design of Experiments (DOE), Root Cause Analysis, Corrective and Preventive Action (CAPA), and Control Plans.
Working knowledge of FDA, GMP, ISO 9001, and other applicable regulatory or quality standards.
Experience with process validation and qualification activities.

Nice To Haves

Experience in plastics manufacturing, rigid packaging, pharmaceutical packaging, medical packaging, or regulated industries.
Knowledge of plastics manufacturing processes.
Certified Quality Engineer (CQE).
Six Sigma Green Belt or Black Belt.
Certified Quality Auditor (CQA) or related quality certification.

Responsibilities

Support implementation of quality engineering processes across Beverage manufacturing facilities.
Support strategies focused on defect prevention, process reliability, and variation reduction; serve as the corporate technical resource for quality engineering.
Collaborate with Plant Quality Managers and Operations leaders to identify and implement sustainable quality improvements.
Lead development and implementation of process validation strategies for manufacturing processes, equipment, and product changes.
Ensure validation protocols, reports, and supporting documentation meet company, customer, and regulatory requirements.
Drive process capability studies, control plans, statistical process control, and other preventive quality methodologies.
Monitor process performance and identify opportunities to improve capability, consistency, and productivity.
Lead cross-functional improvement initiatives using Lean, Six Sigma, and structured problem-solving methodologies.
Facilitate root cause analysis using tools such as 8D, Fishbone Diagrams, FMEA, and Fault Tree Analysis.
Drive reductions in customer complaints, internal defects, waste, rework, and quality-related costs; implement permanent corrective actions for systemic issues.
Lead risk assessments for new products, processes, equipment, and materials; support design and process FMEA activities and mitigation plans.
Partner with Engineering and Product Development to incorporate manufacturability, reliability, and compliance requirements into project development.
Support implementation and maintenance of product safety and quality management systems and applicable quality requirements.
Assist with customer audits, regulatory inspections, and third-party certifications; provide technical support for quality investigations and customer issue resolution.
Develop and maintain quality engineering metrics and dashboards; analyze and communicate performance trends, risks, and opportunities to leadership.
Use data analytics to prioritize improvement projects and verify effectiveness; develop business cases and recommendations for quality improvement investments.
Train and mentor plant quality personnel in quality engineering principles and statistical tools.
Promote quality ownership, continuous improvement, and proactive problem-solving; support succession planning and capability development across quality organizations.
Work with Customer Packaging Specifications to update documents in Windchill.
Collaborate with Supply Chain to support approved or qualified products on customer lines.
Work with the Quality Lab to create request/data packs for plants and corporate.
Manage Real SPC corporate database products.

Benefits

Medical, dental, and vision plans.
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees.
Company-paid holidays, starting at 8 days per year and varying by location.
Wellbeing program and Employee Assistance Program.
Health Savings Account and Flexible Spending Account.
Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
Paid Parental Leave.
Retirement Savings Plan with company match.
Tuition Reimbursement, dependent upon approval.
Discretionary annual bonus program; initial eligibility depends on hire date.