Corporate Quality Manager

Petoskey Plastics • Hartford City, IN

3d

About The Position

The Corporate Quality Manager maintains and improves Petoskey Plastics’ Quality Management System (QMS) across all manufacturing locations. The role supports consistent quality standards, customer requirements, compliance, continuous improvement, and reduction of quality-related losses. Under the direction of the VP of Operations, the manager provides technical guidance to plant quality teams, monitors performance, coordinates audits and corrective actions, and recommends improvements to quality processes and systems.

The position works with plant leadership and Customer Service on customer quality concerns, with Purchasing on supplier quality issues, and with Operations, Engineering, and other departments to resolve quality issues and improve manufacturing performance. It also supports quality training and development, maintains quality documentation and reporting systems, monitors assigned quality expenses, and travels to company facilities as required.

Requirements

• Five or more years of experience in manufacturing quality, quality assurance, or quality systems.
• Experience with ISO 9001, audits, corrective action systems, and root cause analysis.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to interpret quality data and develop practical improvement recommendations.
• Ability to coach and influence quality personnel and collaborate across multiple facilities.
• Proficiency with Microsoft Office and relevant quality management or ERP systems.
• Ability to travel to company facilities as required.
• Regular and reliable attendance; ability to communicate effectively, analyze information, solve problems, and work in office and manufacturing environments.
• Ability to sit, stand, walk, and travel between facilities as required, and lift or carry up to 30 pounds when necessary.
• Must follow applicable manufacturing safety requirements.

Nice To Haves

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related field; equivalent relevant experience may be considered.
• Multi-site manufacturing experience.
• SPC experience.
• Continuous improvement experience.
• Plastics manufacturing experience.

Responsibilities

• Maintain and improve the company-wide QMS, policies, procedures, and work instructions.
• Coordinate internal and external audits and monitor compliance with customer, regulatory, and certification requirements.
• Support ISO 9001 certification and other applicable quality programs.
• Monitor corrective and preventive actions for timely and effective resolution.
• Track and analyze quality metrics, including customer complaints, scrap, rework, and other quality-related losses.
• Identify trends, recommend corrective actions, and support structured problem solving and root cause analysis.
• Facilitate continuous improvement initiatives and standardization of quality practices across facilities.
• Report quality performance, risks, and improvement opportunities to the VP of Manufacturing.
• Coordinate customer quality concerns, audits, and corrective action requests with plant leadership and Customer Service.
• Partner with Purchasing to address supplier quality issues and corrective actions.
• Escalate significant quality concerns and recommend actions to prevent recurrence.
• Provide technical guidance and support to the QMS Manager, Plant Quality Managers, and other quality personnel.
• Promote consistent quality standards and processes across manufacturing locations.
• Collaborate with Operations, Engineering, Purchasing, and other departments to resolve quality issues and improve manufacturing performance.
• Support quality training and development initiatives.
• Monitor assigned quality-related expenses and recommend resource needs and improvement opportunities.
• Maintain quality documentation, records, and reporting systems.
• Stay current on applicable quality standards, customer requirements, and manufacturing best practices.
• Perform other duties as assigned.
• Travel to company facilities as required.

Benefits

• Medical, prescription, dental, and vision benefits
• Paid time off (PTO)
• Company contribution of 3% of annual earnings to a 401(k), regardless of employee contribution
• Profit sharing
• Tuition reimbursement
• Wellness reimbursement up to $400 annually
• Life insurance
• Short- and long-term disability
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager