Corporate Quality Manager

PETOSKEY PLASTICS • Hartford City, IN

4d • Onsite

About The Position

The Corporate Quality Manager maintains and improves the company’s Quality Management System (QMS) across all manufacturing locations. The role ensures consistent quality standards, customer requirements, and compliance practices while supporting continuous improvement and reducing quality-related losses. Working under the direction of the VP of Operations, the manager provides technical guidance to plant quality teams, monitors quality performance, coordinates audits and corrective actions, and recommends improvements to quality processes and systems.

The position supports QMS compliance, quality performance analysis, customer and supplier quality, and consistent practices across multiple manufacturing facilities. It also includes maintaining quality documentation and reporting systems, monitoring quality-related expenses, supporting training and development, and staying current on applicable standards and manufacturing practices. Travel to company facilities is required as needed.

Requirements

• Five or more years of experience in manufacturing quality, quality assurance, or quality systems.
• Experience with ISO 9001, audits, corrective action systems, and root cause analysis.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to interpret quality data and develop practical improvement recommendations.
• Ability to coach and influence quality personnel and collaborate across multiple facilities.
• Proficiency with Microsoft Office and relevant quality management or ERP systems.
• Ability to travel to company facilities as required.
• Regular and reliable attendance.
• Ability to communicate effectively, analyze information, and solve problems.
• Ability to work in office and manufacturing environments.
• Ability to sit, stand, and walk, and to travel between facilities as required.
• Ability to lift or carry up to 30 pounds when necessary.

Nice To Haves

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related field; equivalent relevant experience may be considered.
• Multi-site manufacturing experience.
• SPC experience.
• Continuous improvement experience.
• Plastics manufacturing experience.

Responsibilities

• Maintain and improve company-wide QMS policies, procedures, and work instructions.
• Coordinate internal and external audits and monitor compliance with customer, regulatory, and certification requirements.
• Support ISO 9001 certification and other applicable quality programs.
• Monitor corrective and preventive actions to ensure timely and effective resolution.
• Track and analyze quality metrics, including customer complaints, scrap, rework, and other quality-related losses.
• Identify trends, recommend corrective actions, and support structured problem solving and root cause analysis.
• Facilitate continuous improvement initiatives and standardize quality practices across facilities.
• Report quality performance, risks, and improvement opportunities to the VP of Manufacturing.
• Coordinate customer quality concerns, audits, and corrective action requests with plant leadership and Customer Service.
• Partner with Purchasing to address supplier quality issues and corrective actions.
• Escalate significant quality concerns and recommend actions to prevent recurrence.
• Provide technical guidance and support to the QMS Manager, Plant Quality Managers, and other quality personnel.
• Promote consistent quality standards and processes across manufacturing locations.
• Collaborate with Operations, Engineering, Purchasing, and other departments to resolve quality issues and improve manufacturing performance.
• Support quality training and development initiatives.
• Monitor assigned quality-related expenses and recommend resource needs and improvement opportunities.
• Maintain quality documentation, records, and reporting systems.
• Stay current on applicable quality standards, customer requirements, and manufacturing best practices.
• Perform other duties as assigned.
• Travel to company facilities as required.
• Follow applicable manufacturing safety requirements.

Benefits

• Medical, prescription, dental, and vision benefits
• PTO
• Company contribution of 3% of annual earnings to 401(k), regardless of employee contribution
• Profit sharing
• Tuition reimbursement
• Wellness reimbursement up to $400 annually
• Life insurance
• Short- and long-term disability
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager