Manager, Corporate Office Ops

Staples Canada•Richmond Hill, ON

15h•Onsite

About The Position

The Manager, Corporate Office Operations is responsible for the overall performance, experience, and operational management of Staples Canada’s Corporate Head Office. This role ensures that the office environment is operationally efficient, aligned to hybrid workplace strategies, well-maintained, and supportive of employee experience and corporate culture. The role leads facilities operations, move management, workplace planning, and event execution in close collaboration with Internal Communications, HR, and external vendors.

Requirements

4-6 years in corporate facilities or workplace operations
2–3 years leadership experience
Strong knowledge of corporate facilities operations, workplace services, and space planning.
Experience with move management, event coordination, and vendor oversight.
Ability to work cross‑functionally with HR, Internal Communications, IT, and vendors.
Detail‑oriented, proactive, adaptable, and comfortable in a fast‑paced, hybrid workplace.

Nice To Haves

Post-secondary education in business, facilities management, or related field preferred

Responsibilities

Lead Office Operations — “Lead, coach, and develop direct reports” while ensuring service standards, timely responses, and smooth day‑to‑day building operations.
Manage Facilities & Vendors — Oversee maintenance, janitorial services, vendor performance, and support sourcing/RFP processes.
Coordinate Workplace Planning — Lead space planning, seating plans, move management, and furniture procurement in partnership with HR and EAs.
Support Events & Collaboration — Coordinate facilities support for corporate events, town halls, catering, and ensure proper execution.
Ensure Safety & Compliance — Oversee access control, visitor management, safety standards, and emergency protocols.