Manager, Corporate Art Loan Program

The Trustees of Reservations • Lincoln, MA

26d • $35,700 - $45,900 • Hybrid

About The Position

The Program Manager of the Corporate Art Loan Program at deCordova Sculpture Park and Museum serves as the primary point of contact for all current corporate members, all business development of prospective corporate members and oversees the strategic growth of the program. This individual is responsible for maintaining and growing program revenue, artist roster and artwork collection, and fostering impact on community in line with Trustees core values. The Program Manager will report to the deCordova Director & Chief Curator and manage the Operations Lead and Artist Relations Lead, along with the contractor pool.

Requirements

• Bachelor’s degree
• 5+ years of consultative sales and development experience, preferably in museums or galleries.
• Expertise in managing a complex sales cycle from lead generation to service fulfillment with companies of various sizes.
• Exceptional written and verbal communications skills and the ability to handle confidential and sensitive information.
• Demonstrated planning and organizational skills to effectively manage and prioritize high volume workflow and timeline, while remaining detail oriented.
• Proven ability to collaborate effectively as part of a team and independently.
• Familiarity and understanding of maintaining data for customer relationship management tools.
• Strong proficiency in Microsoft Office and Adobe Photoshop.
• Ability to learn and effectively use Artwork Archive and Airtable.
• Access to a personal vehicle for travel to clients as well as meetings in Boston and other locations as needed.
• Ability and willingness to lift 25 pounds overhead; work on ladders and step stools during installations.
• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
• A satisfactory criminal background (CORI) check.

Nice To Haves

• Prior art handling and installation experience preferred.
• Eye for art and design.
• Agile and can quickly adapt to organizational changes.

Responsibilities

• Expand client relationships utilizing effective and regular communication throughout the sales and service cycles, with emphasis on retention, revenue expansion, and new client acquisition.
• Identify and follow up with potential leads, follow up with referrals, create content and outreach through cold emailing or calling and targeted networking to generate new opportunities.
• Collaborate with Trustees Development Team to identify and solicit new clients, and to support opportunities to bring existing clients into The Trustees’ donor base.
• Nurture customer relationships and identify opportunities for upsell.
• Understand prospect and client needs and advise on budget and artwork accordingly.
• Educate prospects, communicate value proposition, handle objections and resolve issues with clients.
• Oversee full artwork selection cycle with clients; collaborate with Artist Relations Lead on custom curated digital artwork packages based on client preferences, present artwork options to clients and support client decision-making and final artwork selection ahead of client rotation.
• Guide prospects and clients through established onboarding process including intro call, site visit, artwork review calls and installation follow up documentation.
• Facilitate communication throughout entire sales cycle, from renewal notification to invoicing, to artwork package delivery and selection/approvals process, through successful installation and follow-up.
• Maintain program website and printed collateral for both client and artist prospecting and retention.
• In collaboration with Trustees Finance Team, maintain internal reporting, client invoicing, agreements, and COI/WC paperwork for clients.
• Professionally represent the Trustees and deCordova in the Greater Boston corporate world.
• Guide the work of Artist Relations Lead and Operations Lead to maintain monthly flow of artwork rotations throughout the greater Boston area.
• Participate as needed in artwork install/deinstall process.
• Provide special programming opportunities for both corporate members at their offices and for CALP artists at deCordova.

Benefits

• Sick time: 15 days per year (prorated)
• Vacation time: 20 days per year (prorated)
• 12 observed holidays, 3 floating
• 401k with 5% match after 1 year of employment
• Reciprocity: Enjoy access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions for Trustees Staff, Volunteers and Interns.
• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
• Day of Wonder: Spend one workday per year to exploring a Trustees property
• Day of Service: Spend one workday per year to helping with a project at a Trustees property

What This Job Offers

• Job Type: Part-time
• Career Level: Manager