Manager - Content Management & Delivery

Bread Financial • Columbus, OH

18h • Hybrid

About The Position

The Content Management Systems and Delivery Manager will lead the near-term strategic approach and execution of our enterprise content management system (CMS). This role will require using industry leading Adobe Experience Manager (AEM) technology to optimize our content build, processes and best practices to enable a scalable approach for leveraging digital content & assets across Bread Financials digital ecosystem. The Manager will work cross-functionally with our business, product, technology, customer experience, UX, operations, data and compliance teams to identify key opportunities to improve our speed-to-market and enhance our content delivery capabilities.

Requirements

• Bachelor’s Degree in Computer Information Systems (CIS, IS, MIS, etc.), or related field of study or equivalent, relevant work experience
• 5+ years of experience in enterprise class content management systems (e.g. Adobe Experience Manager, Contentstack, Sitecore, etc.).
• 3+ years of experience leading project(s), mentoring and/or coaching.
• Project Management
• Team Leadership
• Hyper Text Markup Language (HTML)
• Scrum (Agile)
• Enterprise Content Management System
• Cascading Style Sheets (CSS)
• JavaScript
• Software Development Life Cycle (SDLC)
• Adobe Experience Manager (AEM)

Nice To Haves

• 8+ years of experience with enterprise-class content management systems (Adobe Experience preferred), including hands-on ownership of platform assessments, delivery roadmaps/backlogs, dependencies, and releases within Agile/Scrum environments.
• 5+ years of direct people leadership experience leading and developing technical teams, including performance management, coaching, prioritization, and career development, with experience managing offshore and matrixed resources.
• Extensive experience partnering cross-functionally with product, engineering, marketing, analytics, and related teams to deliver content in complex, regulated environments while maintaining appropriate governance, risk and control guardrails.
• Experience optimizing enterprise marketing technology platforms to improve speed-to-market, scalability, and operational efficiency.

Responsibilities

• Provide ongoing leadership to streamline and optimize CMS operations including both technical and business processes that enhance the delivery speed and increase the number of projects completed.
• Lead a team of professionals responsible for content management and delivery. Guide, mentor, and develop the team, providing feedback, and helping them grow in their roles. Distribute tasks efficiently and set priorities based on the team’s strengths and workloads and manage deadlines to meet project goals.
• Collaborate cross-functionally with teams from design, marketing, IT, and stakeholder groups to ensure content integrates smoothly with other systems and aligns with business objectives.
• Lead content work implementation, ensuring proper organization, categorization, and tagging within the CMS.
• Provide regular updates on project progress and resource allocation to senior leadership and key stakeholders.
• Stay updated on new CMS features, content strategies, and industry trends, recommending and implementing new tools or approaches when beneficial.

Benefits

• Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.
• New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).
• Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.
• Hired associates can immediately enroll in Bread Financial’s 401(k) plan.
• All associates receive 11 paid holidays.
• Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off.
• Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year.
• Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year.
• Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
• Hired associates will be able to elect the purchase company stock during offering periods in June and December.
• You will be eligible for an annual incentive bonus based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees