Sr Manager Marketing Data Science & Strategy

Hilton Grand Vacations • Orlando, FL

7d

About The Position

The Manager or Senior Manager, Consumer Marketing Data Science & Strategy serves as a strategic analytics partner to Consumer Marketing leadership, supporting data-informed decisions across customer acquisition, activation, engagement, and conversion. The role combines advanced analytics, business strategy, and stakeholder management to address complex business challenges and identify growth opportunities across HGV's sales and marketing portfolio.

The position leads high-impact analytical initiatives, shapes business strategy with actionable insights, and manages internal and outsourced analytics resources. It works closely with Marketing, Sales, Inventory, Operations, executive stakeholders, and technical teams to frame business questions, develop analytical solutions, communicate recommendations, and support their adoption. The role is a hands-on player-coach, balancing complex project delivery with workstream oversight, resource guidance, quality standards, and mentoring.

Success is measured by the business impact of insights, stakeholder satisfaction and adoption, the quality and scalability of analytical solutions, and effective management and development of internal and outsourced resources.

Requirements

• Bachelor’s degree in Data Science, Statistics, Economics, Mathematics, Business Analytics, Marketing Analytics, Computer Science, or a related quantitative discipline.
• At least 5 years of relevant experience for the Manager level or 8 years for the Senior Manager level in analytics, data science, strategy, consulting, or a related field.
• Demonstrated experience leading analytical initiatives from problem definition and solution design through implementation and measurement of business impact.
• Strong analytical capabilities and proficiency in SQL and Python.
• Working knowledge of Microsoft Azure, cloud-based data platforms, and Databricks.
• Experience with business intelligence and data visualization tools such as Tableau, Power BI, or Looker.
• Strong stakeholder management and communication skills, including experience presenting analytical insights and recommendations to senior leadership.
• Ability to manage competing priorities and deliver high-quality work in a fast-paced, evolving environment.
• Strategic thinking and strong business acumen.
• Consultative, collaborative, and solution-oriented approach.
• Ability to influence decisions and drive alignment without direct authority.
• Strong project management, prioritization, and execution skills.
• Comfort operating amid ambiguity and evolving business needs.
• Ability to balance hands-on analytical execution with team leadership, mentorship, and coaching.

Nice To Haves

• Experience supporting consumer marketing, customer lifecycle management, CRM, loyalty, hospitality, travel, timeshare, or a related industry.
• Experience applying analytics to customer acquisition, activation, conversion, retention, or marketing channel performance.
• Experience leading outsourced, offshore, or matrixed analytics teams and resources.
• Advanced degree, such as a master’s degree or MBA, in a quantitative or business-related discipline.

Responsibilities

• Partner with Marketing, Sales, Inventory, Operations, and executive stakeholders to understand business objectives, challenges, risks, and operational constraints.
• Translate ambiguous business questions into structured analytical frameworks and actionable recommendations.
• Advise business leaders with fact-based insights for strategic and tactical decisions.
• Lead stakeholder discussions to align project objectives, methodologies, deliverables, timelines, and success metrics.
• Lead the design, execution, and communication of advanced analytical solutions that drive measurable business impact.
• Develop and apply statistical modeling, predictive analytics, customer segmentation, forecasting, experimentation, and optimization methodologies.
• Identify opportunities to improve marketing effectiveness, conversion performance, customer engagement, and operational efficiency.
• Deliver insights through executive-ready presentations, dashboards, and business recommendations.
• Ensure analytical rigor, data quality, and sound methodology across projects.
• Independently lead complex analytical projects while managing broader team workstreams.
• Guide, prioritize, and provide quality oversight for outsourced Data Science & Strategy resources.
• Manage project portfolios, balancing strategic initiatives with ongoing business support.
• Establish analytical best practices, standards, and scalable project execution and delivery processes.
• Mentor junior analysts and data scientists to strengthen their technical and business acumen.
• Partner with DbM, MarTech, IT, and Operations teams to enable data-driven solutions.
• Align stakeholders with differing priorities and perspectives, and facilitate communication between technical and non-technical audiences to support understanding and adoption of recommendations.

Benefits

• Recognition programs and rewards.
• Medical, dental, and vision insurance.
• Go Hilton travel discounts with Hilton hotel rates worldwide.
• Employee pricing platform through Perks at Work.
• Employee Assistance Program supporting physical and mental well-being.
• Paid vacation time and paid sick days.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Learning and advancement opportunities.
• Day One medical, dental, and vision insurance for full-time Team Members.
• Paid Time Off (PTO) program.
• Extraordinary travel benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager