Mgr, Constituent Experience
About The Position
As the Manager, Constituent Experience at Main Line Health, you will lead the development and oversight of a systemwide support model that enhances the experience of key constituents by helping them navigate appropriate non-clinical resources across Main Line Health. In this highly collaborative role, you will serve as a trusted connector between Development, patient relations, clinical leadership, and administrative teams to support a seamless, discreet, and well-coordinated constituent experience. While this position does not carry a fundraising portfolio or provide clinical guidance, it plays a critical role in strengthening relationships, supporting privacy and compliance standards, and connecting constituents with the right resources through established pathways.
Requirements
- Five years required in healthcare advancement, patient relations, constituent support, relationship management, or complex stakeholder coordination.
- Bachelors degree required in associated field.
- Full Time status
Nice To Haves
- Masters degree preferred.
Responsibilities
- Lead the development and oversight of a systemwide support model that enhances the experience of key constituents.
- Help constituents navigate appropriate non-clinical resources across Main Line Health.
- Serve as a trusted connector between Development, patient relations, clinical leadership, and administrative teams.
- Support a seamless, discreet, and well-coordinated constituent experience.
- Strengthen relationships, support privacy and compliance standards, and connect constituents with the right resources through established pathways.
Benefits
- Tuition Reimbursement up to $6,000 per year based upon Full or Part Time status.
- Up to 240 hours of paid time off per year based on Full or Part Time status.
- Employee discounts to various activities, services, and vendors.
- Free employee parking.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
