Constituent Services Coordinator

State of South Carolina•Richland County, SC

1d•Onsite

About The Position

Under general supervision, will assist in managing constituent services for the Attorney General’s Office. Responds to constituent telephone and written requests. Also, meets with scheduled and unscheduled visitors. Manages, organizes, and tracks constituent correspondence. Develops and maintains rapport with citizens through constituent outreach programs. Serves as backup for the Executive Assistant to the Attorney General when needed. Performs other related duties and special projects as assigned.

Requirements

A high school diploma and relevant program experience.
A bachelor’s degree may be substituted for the required program experience.

Nice To Haves

Knowledge of laws, regulations, policies, and procedures relevant to the area of employment.
Ability to exercise judgment and discretion.
Ability to establish and maintain effective working relationships.
Ability to interpret and apply laws, regulations, policies, and procedures.
Ability to communicate effectively.

Responsibilities

Assist in managing constituent services for the Attorney General’s Office.
Respond to constituent telephone and written requests.
Meet with scheduled and unscheduled visitors.
Manage, organize, and track constituent correspondence.
Develop and maintain rapport with citizens through constituent outreach programs.
Serve as backup for the Executive Assistant to the Attorney General when needed.
Perform other related duties and special projects as assigned.

Benefits

Public Service Loan Forgiveness eligibility.
Paid parental leave.
Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
Fifteen days of annual (vacation) leave per year.
Fifteen days of sick leave per year.
Thirteen paid holidays.
State Retirement Plan and Deferred Compensation Programs.

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