Manager-Compliance

American Express•Phoenix, AZ

6d•$89,250 - $150,250•Hybrid

About The Position

Global Sanctions Investigations is responsible for identifying, assessing, and resolving potential sanctions concerns escalated through enterprise screening, referral, and investigative channels. The team triages potential sanctions matches, conducts enhanced due diligence, reviews internal and external information, evaluates ownership and relationship linkages, assesses transactional activity, and determines whether customer relationships should be retained, restricted, suspended, terminated, blocked, rejected, or escalated. Through timely investigation, consistent decisioning, complete documentation, and coordination with key partners, Global Sanctions Investigations helps ensure potential sanctions risks are appropriately identified, actioned, reported, and closed in alignment with enterprise standards and regulatory expectations. Working closely with the Global Sanctions Director, the Manager of Sanctions Investigations within Global Sanctions will be responsible for overseeing the end-to-end investigation, escalation, decisioning, and closure of potential sanctions matters. This role acts as a sanctions subject matter expert and primary decision-maker on whether to retain, restrict, suspend, terminate, or escalate customer relationships based on sanctions risk. By leading consistent investigative standards, strong documentation practices, timely regulatory escalation, and effective analyst oversight, the Manager helps ensure sanctions risks are identified, assessed, and resolved in alignment with enterprise standards and regulatory expectations.

Requirements

Experience in identifying, assessing, and resolving potential sanctions concerns.
Experience in triaging potential sanctions matches.
Experience conducting enhanced due diligence.
Experience reviewing internal and external information.
Experience evaluating ownership and relationship linkages.
Experience assessing transactional activity.
Experience determining whether customer relationships should be retained, restricted, suspended, terminated, blocked, rejected, or escalated.
Experience with timely investigation, consistent decisioning, complete documentation, and coordination with key partners.
Experience ensuring potential sanctions risks are appropriately identified, actioned, reported, and closed in alignment with enterprise standards and regulatory expectations.
Experience overseeing the end-to-end investigation, escalation, decisioning, and closure of potential sanctions matters.
Experience acting as a sanctions subject matter expert and primary decision-maker on whether to retain, restrict, suspend, terminate, or escalate customer relationships based on sanctions risk.
Experience leading consistent investigative standards, strong documentation practices, timely regulatory escalation, and effective analyst oversight.

Responsibilities

Overseeing the end-to-end investigation, escalation, decisioning, and closure of potential sanctions matters.
Acting as a sanctions subject matter expert and primary decision-maker on whether to retain, restrict, suspend, terminate, or escalate customer relationships based on sanctions risk.
Leading consistent investigative standards, strong documentation practices, timely regulatory escalation, and effective analyst oversight.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities