Manager, Community Relations & Outreach

Centene Corporation•Remote-TX, TX

1d•$87,700 - $157,800

About The Position

Develop and oversee member outreach and education programs, including coordination of the cultural competency plan, member/provider council plan, and related member materials. Manage the day-to-day work of the Community Relations & Outreach department and oversee implementation and evaluation of the plan’s communication program, promoting the company and its product lines. The role develops statewide outreach initiatives, healthcare education, and incentive programs; reviews health-related materials for appropriate content, readability, and translations; supports budget development and reporting of financial impact to senior management; and builds strategic relationships in communities. The position also leads member/provider council meetings and assists with Medicare coverage and services. Residence in or near the Lubbock area is preferred. Travel throughout assigned Texas service areas, including occasional evening or weekend community events, is necessary. Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship.

Requirements

Bachelor’s degree in marketing, a related field, or equivalent experience.
4–6 years of marketing, communication, or public relations experience.
Current state driver’s license.
Must be authorized to work in the U.S. without the need for current or future employment-based visa sponsorship.
Ability to travel throughout assigned Texas service areas, including occasional evening or weekend community events.

Nice To Haves

Residence in or near the Lubbock area.
Knowledge of Texas Medicaid populations and product lines, including STAR, CHIP, STAR+PLUS, and STAR Kids.
Experience using data and reporting tools to identify community needs, prioritize resources, evaluate outreach effectiveness, and improve operational efficiency.
Experience with public speaking, copywriting, and design.
Healthcare experience.

Responsibilities

Manage the day-to-day work function of the Community Relations & Outreach department.
Oversee implementation and evaluation of the plan’s communication program while promoting the company and each of its product lines.
Design, revise, and review health-related materials distributed to members, ensuring appropriate content, readability, and translations as needed.
Develop and implement statewide initiatives, including outreach events, healthcare education, and incentive programs.
Assist with budget development in coordination with compliance and report financial impact to senior management.
Travel to communities to establish and maintain strategic relationships.
Lead the facilitation of member/provider council meetings.
Assist with provision of Medicare coverage and services.