Manager Community Central
About The Position
The Manager Community Central provides on-site leadership and oversees the daily operations of Lifting Up Westchester’s Community Central. The center supports people facing unmet basic needs, including food, socialization, access to health services, and a safe place to sleep. It is open to guests Monday through Friday from 8:45 AM to 4:00 PM and offers meals, programs, and supportive services. The manager supervises staff, interns, and volunteers; oversees food services and related logistics; coordinates programs and partnerships; tracks data, outcomes, and expenses; and supports quality assurance and continuous improvement. The role calls for strong organizational and interpersonal skills and a warm, respectful approach.
Requirements
- At least 5 years of experience working in human services, management, or community program development.
- Bachelor’s degree in nonprofit management, education, public relations, health, human services, or another related field.
- Supervisory experience.
- Strong interpersonal and communication skills.
- Conflict resolution and de-escalation skills, and willingness to receive trauma-informed training.
- Strong team-oriented approach.
- Strong organizational skills and attention to detail.
- Solid computer skills, including Word, Excel, PowerPoint, and data entry.
- Valid New York State driver’s license.
- Ability to lift up to 50 pounds.
Nice To Haves
- Experience working with people experiencing homelessness.
- Bilingual in English and Spanish; desired but not required.
Responsibilities
- Maintain a warm and welcoming environment for guests.
- Manage Community Central’s daily operations, logistics, vendor relationships, and community partner relationships.
- Supervise the cook, kitchen coordinator, program specialist, interns, and volunteers.
- Oversee food services, including menu design, kitchen and food safety, inventory, and food orders and deliveries for Community Central and LUW shelters.
- Collaborate with LUW’s volunteer coordinator to recruit volunteers and ensure sufficient volunteer support.
- Train volunteers and coordinate schedules to ensure appropriate coverage.
- Develop a monthly calendar of afternoon programs and services based on client needs and interests.
- Maintain relationships with existing service partners and identify potential new resources and collaborators in Westchester County.
- Track data, outcomes, and expenses, and meet funder reporting requirements.
- Facilitate team meetings to discuss processes and procedures, solve problems, and build an effective team.
- Support quality assurance and continuous improvement.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
