Manager, Communications & Engagement

TD•Toronto, ON

3d•CA$96,900 - CA$136,800•Onsite

About The Position

Join a dynamic team focused on enhancing colleague well-being. As part of the Retirement, Benefits & Well-being (RBW) team within Total Rewards, you will support programs that help colleagues stay physically, mentally, financially, and socially well. Role Overview The Manager, Communications & Engagement leads planning and execution of integrated communications to help colleagues understand the Retirement, Benefits & Well-being programs in Canada. The role blends strategic communications, change management, and employee engagement, with accountability for delivering clear and simple messaging that supports our goals and meet TD's standards.

Requirements

University degree with 7+ years of related experience, or a mix of education and experience that shows similar knowledge
Strong skills in writing, speaking, and presenting, with the ability to simplify complex information
Comfortable speaking to senior leaders and large groups
Strong consulting and relationship-building skills across teams and levels
Ability to manage several priorities and deliver on deadlines
Strong attention to detail and understanding of risk and compliance requirements
Ability to think strategically and execute effectively
Strong skills using Microsoft Office and TD tools like TD Central (SharePoint) and Viva Engage

Responsibilities

Lead end-to-end RBW communications strategy, planning, and execution, including ownership of the communications calendar and performance insights
Manage multiple annual cycles and communications initiatives for colleagues and external audiences and make sure all events and key messages are coordinated
Act as a trusted advisor to senior leaders and partners on communication strategy, overall messaging, and approach
Create leadership communications, including speaking notes and presentations
Develop and deliver clear and engaging communications (including storytelling and visual content) across multiple channels, simplifying complicated information to help colleagues understand our programs
Design and lead information sessions and webinars to drive engagement and increase adoption of RBW programs
Build strong relationships with key partners to improve how we communicate, and coordinate across teams to ensure aligned and consistent messaging
Ensure quality, governance, and compliance, including managing review and approval processes
Measure effectiveness and look for ways to continuously improve communications using data and feedback