Manager, Commercial Banking, Business Oversight Operational Non-Financial Risk

BMO•Toronto, ON

2d•CA$75,900 - CA$141,900•Onsite

About The Position

The Manager, Operational Non-Financial Risk (ONFR) provides independent second-line oversight and effective challenge of Commercial Banking's operational risk management practices. The role is responsible for monitoring the risk and control environment, assessing the effectiveness of risk management activities, advising on emerging and material risks, and providing credible challenge to business partners to ensure risks are identified, measured, monitored, and managed within established risk appetite. The incumbent partners closely with Commercial Banking leadership, Governance & Controls teams, Compliance, Audit, and other Risk stakeholders to support strong risk management, sound governance practices, and regulatory compliance while enabling business growth and transformation initiatives.

Requirements

7+ years of experience in Operational Risk, Enterprise Risk Management, Internal Audit, Compliance, Commercial Banking Risk, or related financial services disciplines.
Experience assessing risks, controls, governance processes, and issue remediation activities.
Experience working with senior stakeholders and governance committees.
Experience preparing executive-level reporting and presentations.
Strong understanding of Commercial Banking products, services, operations, and risk management practices.
Knowledge of operational risk frameworks, risk appetite concepts, and industry regulatory expectations.
Understanding of commercial lending operations, transaction processing, change management, third-party risk, fraud, data risk, technology risk, and information security risk.
Operational Risk Management
Risk and Control Assessments (PRC, RCSA, PSPRA)
Monitoring & Testing
Key Risk Indicators (KRIs)
Operational Risk Event Management
Issue Management
Control Effectiveness Reviews
Governance and Regulatory Compliance
Data Analysis and Risk Reporting
Root Cause Analysis
Process Mapping and Risk Assessment Methodologies
Strong analytical and critical thinking skills.
Ability to provide constructive and credible challenge.
Excellent written and verbal communication skills.
Strong stakeholder management and influencing capabilities.
Ability to manage competing priorities in a fast-paced environment.
Strategic mindset with strong judgment and decision-making skills.

Nice To Haves

Experience working within a large financial institution.
Experience with Governance, Risk, and Compliance (GRC) platforms.
Experience supporting regulatory examinations, audits, or risk governance programs.

Responsibilities

Provide independent oversight, monitoring, and effective challenge of Commercial Banking's operational risk profile.
Assess material operational risks, emerging risks, and control environment effectiveness across Commercial Banking businesses and support functions.
Evaluate alignment of business activities with enterprise Operational Risk and Operational Non-Financial Risk frameworks.
Provide risk advisory support on strategic initiatives, business changes, and transformation programs.
Lead and support risk assessments, deep-dive reviews, thematic reviews, and targeted assessments.
Review and challenge Process, Risk & Control (PRC) documentation and Risk Control Self-Assessments (RCSA/PSPRA).
Assess control design and operating effectiveness and identify opportunities to strengthen the control environment.
Evaluate root causes, risk themes, and systemic control weaknesses.
Monitor operational risk events, issues, KRIs, monitoring and testing results, and other risk indicators.
Analyze trends and develop meaningful insights regarding Commercial Banking's operational risk exposure.
Prepare risk reports, dashboards, presentations, and executive summaries for senior leadership and governance committees.
Support development and maintenance of Commercial Banking operational risk profiles.
Participate in governance forums and provide independent challenge regarding risk decisions and remediation strategies.
Challenge issue remediation plans and monitor progress to ensure sustainable resolution of control weaknesses.
Support governance processes related to issue management, event management, risk appetite monitoring, and risk acceptance activities.
Escalate material concerns in a timely manner to senior management and risk leadership.
Build strong relationships with Commercial Banking businesses and key stakeholders.
Partner with first-line business to promote sound operational risk management practices.
Influence outcomes through credible challenge, risk expertise, and strong business acumen.
Support a culture of accountability, transparency, and proactive risk management.