Operational Risk Manager

Lord Abbett•Jersey City, NJ

About The Position

The Operational Risk Manager supports the firm’s Enterprise Risk Management (ERM) program with a primary focus on operational risk. The role works closely with business and control partners across Investments, Client Services, Operations, Compliance, Legal, Finance, and Technology to identify, assess, and manage risks that could impact the firm’s operations, strategy, and regulatory obligations. This role provides exposure to a wide variety of business processes and senior leadership across the Firm, as well as visibility into strategic initiatives, operational incidents, and emerging risk trends. Operating within a Second Line of Defense model, this position provides independent risk oversight, credible challenge, and data-driven insights to senior management to support informed decision-making in a dynamic business environment. The role also supports risk oversight of strategic initiatives, including new product launches, operating model changes, and technology modernization efforts. The ideal candidate is intellectually curious, collaborative, and comfortable working across functions to analyze complex issues and communicate risk insights to stakeholders at all levels, including senior leadership and governance committees. This role offers the opportunity to help shape and strengthen a growing enterprise risk management program.

Requirements

5-8 years of experience in enterprise, operational, change or third-party risk management, and/or auditing within the financial services (asset management experience preferred)
Experience facilitating risk assessments, issue management programs and/or operational risk analysis.
Familiarity with third-party assurance frameworks (e.g., SOC, SOX, NIST, COSO, ISO standards)
Ability to synthesize complex information and communicate clearly to diverse audiences.
Excellent written, verbal, and presentation skills, with experience preparing materials for senior leadership.
A team-oriented approach with the ability to influence and partner effectively across functions , combined with the ability to work independently and drive initiatives to completion.
Strong organizational skills and attention to detail.
Bachelor’s degree required

Nice To Haves

Experience working with Governance, Risk, and Compliance (GRC) platforms is a plus.
relevant certifications (e.g., CRISC, FRM, CISA, CIA, CPA) a plus.

Responsibilities

Support the execution and ongoing enhancement of the firm’s enterprise and operational risk management practices, including operational risk assessments, issue management, change risk review, and third-party risk oversight.
Support the incident and issue management process, including root cause analysis, remediation tracking, trend analysis, and reporting to senior management.
Conduct top-down, bottom up and targeted risk assessments, evaluating inherent risks, control effectiveness, and residual risk across business activities.
Conduct operational change risk reviews for strategic initiatives, technology implementations, and business process changes.
Assist in the development and monitoring of risk appetite metrics, key risk indicators (KRIs), and emerging risk themes.
Prepare risk reporting and dashboards for senior leadership and Board-level committees, providing data-driven insights and thematic analysis.
Partner with business units to strengthen the control environment and embed risk management into strategic initiatives and operational processes.
Support coordination of risk assurance activities, including third-party assurance reviews (e.g., SOC reports) and control assessments (e.g., SOX).
Contribute to strengthening the Firm’s evolving risk management program within a dynamic and collaborative environment.