Manager, Cloud Engineering

Docebo•Toronto, ON

8d•Hybrid

About The Position

The Manager, Cloud Engineering, oversees the daily operations of the Infrastructure Engineering team, ensuring the reliability, security, and scalability of Docebo’s cloud infrastructure. This role combines hands-on technical work with team supervision, providing guidance to engineers, setting priorities, and ensuring the timely delivery of cloud projects. The supervisor collaborates with cross-functional teams to align cloud infrastructure initiatives with organizational goals.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field.
5+ years of experience in cloud infrastructure roles, including at least 2 years in a supervisory capacity.
Proficiency in AWS services and Infrastructure as Code tools (e.g., Terraform, CloudFormation).
Hands-on experience with containerization (Docker, Kubernetes).
Strong scripting skills (Python, Bash) and familiarity with CI/CD tools (e.g., GitLab, Jenkins).
Experience with performance monitoring tools (e.g., Datadog) and troubleshooting complex systems.

Nice To Haves

Strong leadership and technical skills
Ability to effectively manage a team in a dynamic environment
Excellent communication, problem-solving, and prioritization skills
Proactive approach to innovation and improvement

Responsibilities

Supervise the cloud engineering team, providing mentorship and ensure high availability, security, and performance of cloud infrastructure through proactive monitoring and optimization.
Oversee daily cloud operations, maintaining high availability, scalability, and security.
Maintain compliance with industry standards and security protocols.
Assign and prioritize tasks to align with project timelines and organizational objectives.
Oversee capacity planning, cost management, and incident response, ensuring operational resilience.
Provide mentorship and oversee career development for team members.
Provide regular updates to senior management on team progress and system performance metrics.
Foster a culture of continuous learning and improvement within the team.
Challenge existing practices and promote automation, observability, and process efficiency to reduce operational overhead.
Collaborate with development and operations teams to support new service launches and system enhancements.
Monitor infrastructure performance and troubleshoot issues to ensure optimal system health.
Implement and refine automation processes to improve efficiency and reduce manual interventions.