Manager - Clinics | 40 hours per week | Occupational Health and Wound Clinics

Southeast Iowa Regional Medical Center•West Burlington, IA

About The Position

The Manager - Clinics oversees Occupational Health and Wound Clinics, directing, supervising, and evaluating clinic staff and their work activities. The manager establishes clinic objectives and operational criteria, develops and implements policies and procedures, and oversees recruitment, hiring, training, scheduling, and staff performance. The role maintains computerized personnel and operational records, produces reports, and manages fiscal operations, including budgets, expenditures, service rates, and financial reporting. The manager also coordinates with health system administration, medical staff, and department heads to support efficient clinic operations. The role oversees department workflow and service standards, responds to complaints, ensures documentation and quality standards are maintained, coordinates services with other departments, and selects and orders equipment and supplies. Financial responsibilities include keeping records of work hours, budgets, payroll, and related information, and assisting with annual budgeting and capital expenses.

Requirements

Bachelor’s degree in Arts/Sciences (BA/BS).
Preferred: 1–3 years of healthcare-related experience.
Knowledge of medical office and hospital operations.
Scheduled Monday through Friday, day shift, for 40 hours per week.

Nice To Haves

Prior physician office management experience.
Familiarity with coding.

Responsibilities

Oversee department workflow, communicate standards, and recommend changes to improve service and operational efficiency.
Lead by example and follow the code of conduct and CREDO.
Directly supervise clinic staff, including conducting clinical reviews.
Plan and prepare employee work schedules according to workload and available space and equipment.
Screen job applicants and hire new employees.
Participate in training and orientation of new staff and provide ongoing education.
Evaluate employee performance and recommend personnel actions, including promotions, transfers, and dismissals.
Respond to complaints in a timely manner.
Ensure documentation is completed according to department policies and procedures.
Implement and maintain staff production and quality standards.
Coordinate activities with other departments to ensure efficient and timely services.
Select and order or purchase equipment, supplies, and furnishings.
Maintain records of work hours, budgets, payroll, and other required information.
Assist with the yearly budgeting and capital expense process.
Maintain computerized record management systems for personnel and operational data and reports.
Develop and implement clinic organizational policies and procedures.
Conduct and administer fiscal operations, including accounting, budget planning, authorizing expenditures, setting service rates, and coordinating financial reporting.
Maintain communication among health system administration, medical staff, and department heads through management meetings and interdepartmental coordination.

Benefits

Competitive base pay.
Matching retirement programs.
Health, dental, and vision plans.
Health Savings and Flexible Spending Accounts.
Employee discounts, including car rental and cell-phone plans.
Employer-paid long-term disability, life, and AD&D coverage.
Paid time off (PTO).
Education Assistance Program.
Employee Assistance Program.
Employee Referral Bonus Program.
Discounted cafeteria meals.
Paid parental leave.
Employee Service Recognition program.
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity.