Manager - Clinics | 40 hours per week | Occupational Health and Wound Clinics

Great River Health•West Burlington, IA

About The Position

The Manager - Clinics directs, supervises, and evaluates clinic staff and activities for the Occupational Health and Wound Clinics. The manager establishes clinic objectives and operational criteria, develops and implements policies and procedures, and oversees recruitment, hiring, training, scheduling, and staff performance. The role maintains computerized personnel and operational records and prepares reports. The manager administers clinic fiscal operations, including budgeting, expenditures, service rates, payroll records, and financial reporting. The position coordinates services and communication among clinic staff, health system administration, medical staff, department heads, and other departments. It also supports efficient operations by responding to complaints, maintaining documentation and quality standards, and arranging equipment, supplies, and furnishings.

Requirements

Knowledge of medical office and hospital operations.
Bachelor’s degree in Arts/Sciences (BA/BS) preferred.
Prior physician office management experience preferred.
One to three years of healthcare-related experience preferred.
Familiarity with coding preferred.

Nice To Haves

Bachelor’s degree in Arts/Sciences (BA/BS).
Prior physician office management experience.
One to three years of healthcare-related experience.
Familiarity with coding.

Responsibilities

Oversee department workflow, communicate standards, recommend service and operational improvements, and model the code of conduct and CREDO.
Directly supervise staff, including clinical reviews; plan employee schedules; screen applicants and hire staff; participate in onboarding and training; provide ongoing education; evaluate performance; and recommend personnel actions.
Respond to complaints in a timely manner and ensure documentation complies with department policies and procedures.
Implement and maintain staff production and quality standards.
Coordinate activities with other departments so services are delivered efficiently and on time.
Select and order or purchase equipment, supplies, and furnishings.
Maintain records of work hours, budgets, payrolls, and other required information.
Assist with annual budgeting and the capital expense process.
Develop clinic objectives and operational criteria and implement organizational policies and procedures.
Maintain computerized record-management systems for personnel and operational information and reporting.
Coordinate financial reporting and administer fiscal operations, including planning budgets and authorizing expenditures.
Maintain communication among health system administration, medical staff, and department heads through management meetings and interdepartmental coordination.

Benefits

Competitive base pay.
Matching retirement programs.
Health, dental, and vision plans.
Health Savings and Flexible Spending Accounts.
Employee discounts, including car rental and cell-phone plans.
Employer-paid long-term disability, life, and AD&D coverage.
Paid time off (PTO).
Education Assistance Program.
Employee Assistance Program.
Employee Referral Bonus Program.
Discounted cafeteria meals.
Paid parental leave.
Employee Service Recognition program.
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity.