About The Position

Clinical Service Manager ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. We are currently seeking a Manager, Clinical Services to join our diverse and dynamic team. As a Manager, Clinical Services at ICON, you will play a pivotal role in overseeing the operational aspects of clinical trials, ensuring the delivery of high-quality services that aid the advancement of innovative therapies. You will contribute to the success of clinical research by leading teams and optimizing processes to enhance overall trial performance.

Requirements

  • Bachelor's Degree in Life Sciences, or related discipline
  • Extensive experience in managing clinical services or operations, with a solid understanding of industry standards and regulatory requirements.
  • Strong leadership skills with the ability to inspire and manage teams in a dynamic environment.
  • Proficiency in project management tools and methodologies, with a focus on optimizing operational processes.
  • Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
  • Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Nice To Haves

  • Early Phase clinical research experience strongly preferred

Responsibilities

  • Managing the day-to-day operations of clinical services, ensuring that trials are conducted efficiently and in compliance with regulatory requirements.
  • Engaging with cross-functional teams to develop and implement strategies that enhance trial execution and patient engagement.
  • Monitoring trial progress and performance metrics, providing insights and recommendations for continuous improvement.
  • Mentoring and developing team members, fostering a culture of inclusion and excellence in clinical service delivery.
  • Building strong relationships with internal and external stakeholders to facilitate effective communication for clinical initiatives.

Benefits

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways
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