Manager Clinical Resource Unit

American Addiction Centers•Hazel Crest, IL

3d•$51 - $77•Onsite

About The Position

The Manager Clinical Resource Unit is responsible for developing, implementing, managing, and evaluating nursing practice, operations, and services to ensure quality, efficiency, and cost-effectiveness. This role assumes 24-hour responsibility for the daily clinical and administrative functions of the nursing unit, maintaining efficient operations, and ensuring the availability of necessary staff, supplies, and equipment. The manager establishes staffing requirements, plans for human resource utilization, and facilitates care delivery in alignment with a patient-centered philosophy. They utilize evidence-based practice to improve care processes and outcomes, support care management activities, and facilitate smooth coordination of inter-departmental services. Additionally, the manager is responsible for staff selection, development, motivation, and evaluation, including recruitment, mentoring, performance evaluations, coaching, and disciplinary actions. They also oversee the departmental budget, including planning, administration, and monitoring of expenses, and foster effective working relationships with internal and external contacts. The role promotes continuous quality improvement, patient safety, and clinical standards, and is responsible for personal and professional growth and development.

Requirements

BSN
5 years of clinical experience
3 years of leadership experience
Organizational planning and delegation skill
Proficient communication, team building, and leadership skills
Basic computer knowledge and skills
Strong drive to achieve superior results
Current RN license in the state of Illinois
BLS (CPR) required
Ability to work in a fast paced environment with established time constraints
Ability to work under stressful conditions and in difficult situations
Ability to prioritize independently and respond to multiple simultaneous requests
Ability to work weekends and off-shifts, etc, to meet departmental needs
May be exposed to bodily fluids, hazardous materials or life threatening diseases.
Ability to travel to other Advocate facilities in order to attend meetings.
Ability to lift up to 35 pounds without assistance.

Nice To Haves

ACLS preferred

Responsibilities

Assumes 24-hour responsibility for the daily clinical and administrative functions of the nursing unit to ensure the desired level of operating efficiency.
Maintain efficient and effective departmental operations, ensuring the availability of necessary staff, supplies and equipment.
Establish staffing requirement and plan for appropriate utilization of human resources by assessing caseload, acuity, and complexity of patients.
Facilitate care delivery in conjunction with the patient centered philosophy of care model.
Utilize evidence based practice to improve care processes, structures, and measurement of patient centered outcomes and satisfaction.
Support and facilitate care management activities to facilitate quality patient outcomes.
Facilitate smooth coordination of inter-departmental services.
Recruits, selects, mentors, and motivates direct reports to achieve patient centered care, professional, and personnel goals and objectives.
Assist and support staff in developing and maintaining competency through orientation, educational offerings, workshops, interdisciplinary meetings and self-directed learning.
Conducts performance evaluations in a timely manner.
Provides coaching, counseling, and disciplinary actions, as appropriate.
Assists staff with identifying professional and educational goals and provides opportunities to support achievement of the goals.
Encourage staff to seek additional knowledge and skill by pursuing formal education, certification, and other professional development opportunities and participation in professional organizations.
Follow established processes for receiving and resolving associate complaints and concerns.
Promotes an understanding and effective use of organizational, management, and nursing theories and research.
Develop and mentor associates to create and support a professional practice environment based on principles of shared governance.
Facilitates staff meetings relating to dissemination of information regarding department(s), hospital, and system activities.
Plans and prepares the operating budget for the department including appropriate FTEs and supplies based on projected growth targets.
Exercises cost control by using all available data provided to monitor, evaluate and adjust actual expenses compared to budget.
Adjusts staffing to meet budget requirements by monitoring productivity of staffing, patient acuity, and volume.
Monitors department productivity levels and workforce design to ensure proper resource utilization and role delineation.
Analyzes monthly financial, operational, and budget variance reports to assure that financial goals are achieved.
Provides input into capital requests for the department and the division of nursing.
Identifies areas for improvemed operational efficiencies and involves staff in the development of new processes as appropriate.
Collaborates with Physicians, leadership, and other health care professionals to assure delivery of quality care, patient satisfaction, and continual use of area services.
Actively participate and/or lead system/site committees and projects.
Partner with peers to assure administrative and clinical standards are integrated with department and hospital services.
Network with professionals within Advocate and other health care facilities regarding clinical standards and best practices.
Actively coordinate inter-departmental activities in order to meet and/or exceed patient perceptions of care and services.
Engage staff in unit based performance improvement activities.
Develop and incorporate performance improvement projects utilizing the PDSA model to plan, implement, study, and act upon the outcome.
Conduct special projects and studies related to area activities, goals and/or objectives.
Develop and implement policies and procedures to assure effective and efficient processes, protocols, and guidelines that are aligned with Advocate Health Care's mission, vision, and philisophy.
Ensure compliance with all regulatory and accrediting bodies and agencies (ie. IDPH, CAP, and DNV).
Consistently review patient satisfaction data and implement continuous performance improvement strategies (ie. consistency, connection, and accountabilty).
Incorporate performance improvement results with feedback to staff in a variety of forums (ie staff meetings, huddles, unit dashboards, etc.).
Participates in activities to enhance professional growth by involvement in professional organizations and continuing education.
Maintains memberships in professional and community organizations as applicable.
Keeps abreast of current standards of care and new business and technology developments via internal/external networking and resources.
Ensures implementation of patient safety behavioral and procedural expectations.
Ensures timely reporting of patient safety events and “near misses”.
Promotes culture of safety through open communication, freedom from intimidation, and team work.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program