Manager Clinical Registry Operations - Trauma / Orthopedic

Advocate Health and Hospitals Corporation•Charlotte, NC

3d•Remote

About The Position

The Manager Clinical Registry Operations leads a team responsible for clinical synthesis, distribution, and analysis of internal and comparative data supporting system strategic, operational, and quality projects. The role works with facility executives, service line leaders, and operational leads to translate clinical and operational needs into analytic and reporting strategies and to develop and execute improvement plans for enterprise-wide clinical performance and outcomes. The manager oversees registry support services and internal data collection and reporting, ensuring timely, accurate submissions and compliance with applicable state and federal requirements, statutes, and external accreditation standards. This includes coordinating registry oversight across the enterprise; establishing validation and inter-rater reliability audits; maintaining data integrity, uniformity, and submission standards; and overseeing privacy, confidentiality, and release-of-information practices. The role also oversees the tools, processes, and software used for abstraction, data entry, reporting, and submission; leads implementation and maintenance of data systems; supports service line committees and quality improvement reporting; and assists with agency inspections, surveys, and national accreditations. Departmental responsibilities include orientation, training, productivity monitoring, policy and procedure development, human resources management, budgeting, and expenditure control. The position is fully remote from the states listed in the posting and is scheduled for full-time daytime work, Monday through Friday, with some flexibility based on role needs.

Requirements

Bachelor’s degree in a healthcare-related field.
Three years of experience in quality, abstraction, or registry work, including one year of supervisory experience leading a team, in a healthcare environment.
As needed per registry requirements: applicable licensure, registration, or certification.
Excellent written and verbal communication skills.
Knowledge and proficiency in software, data quality, data management, and presentations.
Knowledge of statutory requirements and accreditation standards applicable to data abstraction and reporting.
Strong analytical skills and problem-solving ability to analyze and display complex clinical data.
Proficiency with Microsoft Office or similar products for producing, displaying, and maintaining statistical data.
Ability to collaborate and communicate effectively with staff, leadership, physicians, and outside organizations.
Ability to work independently with a high degree of accuracy and attention to detail.
Knowledge of applicable software and tools for abstraction, reporting, and analysis.
Ability to sit for extended periods and operate all equipment necessary to perform the job.

Nice To Haves

Five years of orthopedic and/or trauma experience, such as in the OR, Med Surg, ER, or ICU.

Responsibilities

Manage a team providing clinical synthesis, distribution, and analysis of internal and comparative data for strategic, operational, and quality projects.
Collaborate with facility executives, service line leaders, and operational leads; translate clinical and operational needs into analytic and reporting strategies.
Collaborate with service lines to develop and execute improvement plans for enterprise-wide clinical performance and outcomes.
Oversee internal data collection and reporting and ensure required submission standards are met.
Establish and oversee registry support services and compliance with applicable state agencies, federal regulations and statutes, and external accreditation standards.
Ensure timely and accurate collection and submission of complex data to state and national databases, CMS, payors, and accreditation entities.
Oversee interoperability and validity processes and ensure hardware, software, and reporting tools support efficient and accurate abstraction, entry, and submission.
Coordinate oversight of assigned registries across the enterprise to ensure uniformity, accuracy, timeliness, and database integrity.
Direct and execute multiple concurrent projects independently or with little supervision.
Develop validation and inter-rater reliability audits to ensure accurate data abstraction.
Serve as a support liaison to enterprise service line committees and provide reports for ongoing quality improvement activities as requested.
Oversee compliance with mandated data-submission, confidentiality, privacy, and consent requirements; direct teammates on relevant issues and changes and oversee abstracted-data requests according to legal and regulatory statutes.
Assist with planning and preparation for formal state or federal inspections and surveys and support national accreditations requiring registry support.
Lead and coordinate data-system software implementation, updates, enhancements, and corrections.
Facilitate departmental operations, including orientation plans, training, productivity monitoring, and policy and procedure updates.
Support the team in presentation skills, reporting, and interpretation of results, including statistically benchmarked comparisons.
Perform human resources responsibilities, including interviewing and selection, promotions, staff development, performance evaluations, compensation changes, employee concern resolution, corrective actions, terminations, and employee engagement.
Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
Develop policies and procedures for data management.

Benefits

Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Competitive compensation
Premium pay, such as shift and on-call pay, based on teammate eligibility
Incentive pay for select positions
Opportunity for annual increases based on performance
Career development programs