Manager Clinical Registry Operations - Trauma / Orthopedic

Advocate Health•Charlotte, NC

5d•$48 - $71•Remote

About The Position

The Manager Clinical Registry Operations manages a team responsible for clinical synthesis, distribution, and analysis of internal and comparative data supporting system strategic, operational, and quality projects. The role partners with facility executives, service line leaders, and operational leads to translate clinical and operational needs into analytic and reporting strategies and to support enterprise-wide clinical performance and outcomes improvement. The manager oversees registry services, regulatory and accreditation compliance, and timely, accurate data collection and submission to state and national databases, including CMS, payors, and accreditation entities. The role ensures registry data is uniform, accurate, timely, and reliable across the enterprise; oversees abstraction validation and inter-rater reliability audits; and leads data-system software implementation, updates, and improvements. The position also supports service-line quality committees, formal site inspections and surveys, and national accreditations. It directs departmental operations, including staff orientation, training, productivity monitoring, policies and procedures, and human resources responsibilities. The manager develops and recommends operating and capital budgets and controls expenditures within approved objectives. This is a fully remote, full-time, day-shift position working 40 hours per week, Monday through Friday, with some flexibility based on role needs. Remote work is limited to the states listed in the posting. The pay range is $47.50–$71.25. Relocation and visa sponsorship or transfer are not available.

Requirements

Bachelor’s degree in a healthcare-related field.
Three years of experience in quality, abstraction, or registry work in a healthcare environment.
One year of supervisory experience leading a team.
Licensure, registration, and/or certification as needed per registry requirements.
Excellent written and verbal communication skills.
Knowledge and proficiency in software, data quality, data management, and presentation.
Knowledge of statutory requirements and accreditation standards applicable to data abstraction and reporting.
Strong analytical and problem-solving skills for analyzing and displaying complex clinical data.
Proficiency with Microsoft Office or similar products to produce, display, and maintain statistical data.
Ability to collaborate and communicate effectively with staff, leadership, physicians, and outside organizations.
Ability to work independently with a high degree of accuracy and attention to detail.
Knowledge of applicable software and tools for abstraction, reporting, and analysis.

Nice To Haves

Five years of orthopedic and/or trauma experience, such as in the operating room, medical-surgical care, emergency room, or intensive care unit.

Responsibilities

Manage a team providing clinical synthesis, distribution, and analysis of internal and comparative data for strategic, operational, and quality projects.
Collaborate with facility executives, service line leaders, and operational leads to translate clinical and operational needs into analytic and reporting strategies.
Partner with service lines to develop and execute improvement plans for enterprise-wide clinical performance and outcomes.
Oversee internal data collection and reporting and ensure submission standards are met for governing entities.
Establish registry support services and oversee compliance with applicable state agencies, federal regulations and statutes, and external accreditation standards.
Ensure timely and accurate collection and submission of complex data to state and national databases, including CMS, payors, and accreditation entities.
Oversee interoperability and validity processes and ensure appropriate hardware, software, documentation, and reporting tools support accurate and efficient abstraction, entry, and submission.
Coordinate oversight of assigned registries across the enterprise to ensure database uniformity, accuracy, timeliness, and integrity.
Direct and execute multiple concurrent projects independently or with little leadership supervision.
Develop registry validation and inter-rater reliability audit processes to ensure accurate data abstraction.
Support service-line committees and provide requested reports for ongoing quality improvement activities.
Oversee compliance with mandated data-submission requirements and confidentiality rules, and guide teammates on privacy, confidentiality, consent, and changes to applicable requirements.
Oversee abstracted-data requests in accordance with legal and regulatory statutes.
Consult, plan, and prepare for formal site inspections and surveys by state or federal agencies and support national accreditations requiring registry support.
Lead and coordinate data-system software implementation, updates, enhancements, and corrections.
Manage departmental operations, including orientation plans, training, productivity monitoring, and updates to policies and procedures.
Support team members in presentation skills, reporting, and interpretation of results, including statistically benchmarked comparisons.
Perform staff human resources responsibilities, including interviewing, selection, promotions, development, performance evaluations, compensation changes, employee concern resolution, corrective actions, terminations, and engagement.
Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
Develop policies and procedures for data management.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible spending accounts for eligible healthcare and dependent-care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, such as shift and on-call pay, based on teammate role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.