Manager Clinical Practice, HHA- Homecare- Iselin, NJ

Hackensack Meridian Health•Iselin, NJ

3d•Onsite

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At www.TeamHMH.com , you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Requirements

Three (3) to Five (5) years RN Experience.
NJ State Professional Registered Nurse License.
BLS AHA Basic Health Care Life Support HCP Certification.

Nice To Haves

BSN in progress and/or willing to acquire within three (3) years of hire.
Two (2) to Three (3) years Management Experience.
Home Care Experience.

Responsibilities

Responsible for overseeing the development and implementation of the physician's plan of treatment.
Supervises and manages certified home health aides.
Ensures ongoing performance improvement activity.
Complete home visit for assessments, revisits, and supervisory visits as needed.
Perform supervisory visits within organization and regulatory requirements.
Match client with staff according to needs, territories, and aide loads.
Participate with recruitment and orientation of aides.
Assure appropriate staffing.
Maintain vacancy and turnover metrics at established goals.
Participate as needed in home health aide class instruction.
Perform regular review of client records to assure care is appropriate.
Assure that documentation supports care delivered.
Manage daily operations of home health aide department.
Perform and ensure ongoing performance improvement activities.
Assure that performance improvement (PI) indicators are measured quarterly and action plans are successfully implemented.
Complete clinical record review and trending reports.
Maintain infection logs and incident reports.
Maintain a relationship with referral sources, community, patients, families, and subcontractors.
Process and investigate complaints per organization policy.
Review complaint logs/trends on a quarterly basis and develop appropriate resolution.
Respond to referral sources in a timely and effective manner.
Assure customer satisfaction is at or above benchmark.
Recognize patient/client grievances and interact appropriately with the customer in a constructive way.
Ensure the required number of annual educational and training hours are maintained for each aide.
Recognize team member issues/ concerns and respond and interact professionally with the team member to resolve.
Prepare appropriate materials for team meetings and conduct regular team meetings.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.