Manager, Clinical Operations

Vancouver Coastal Health • Vancouver, BC

3d • CA$61 - CA$87 • Onsite

About The Position

Come work as a Manager, Clinical Operations with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Manager, Clinical Operations to join the UPCC City Centre team. Apply today to join our team! As a Manager, Clinical Operations with Vancouver Coastal Health you will: Be responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate. Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting. Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department. Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services. Lead an inter-disciplinary team, work as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Requirements

• Baccalaureate (Masters preferred) in a relevant clinical professional area.
• Seven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.
• Current registration/membership with a recognized professional association.
• Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.
• Demonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups
• Demonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.
• Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.
• Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.
• Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.
• Physical ability to perform the duties of the position.

Nice To Haves

• Masters in a relevant clinical professional area.

Responsibilities

• Providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.
• Delivering services through multidisciplinary teams in an acute and/or community-based setting.
• Providing leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.
• Addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.
• Leading an inter-disciplinary team, working as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Manager