Manager, Clinical Operations Healthcare Consulting

RSM•Houston, TX

3d•Hybrid

About The Position

RSM’s National Healthcare Consulting practice is seeking an experienced Manager to support its Clinical Operations practice and delivery of complex healthcare transformation engagements. The Manager serves as a key clinical operations resource, working with practice leadership on client delivery, business development, proposal development, and execution across multiple engagements. The role calls for healthcare industry experience and the ability to work across clinical, operational, financial, and technology functions. The Manager independently leads workstreams, conducts operational assessments, develops recommendations, manages project teams, and represents the Clinical Operations practice with clients and internal stakeholders. The position works with healthcare executives and clinical, physician, nursing, and operational leaders, and supports both implementation of operational changes and ongoing performance monitoring. Travel may be required based on client and engagement needs. RSM says most roles follow a hybrid workstyle, with team members aligned to an office and meeting in person when it supports clients, teams, development, or relationship-building; some roles may be virtual or primarily on-site based on requirements and client needs. The compensation range is $112,100–$225,500. The role is eligible for a discretionary bonus based on firm and individual performance. RSM describes its benefits and compensation package as competitive and provides further benefits information through its careers website.

Requirements

Bachelor’s degree.
Seven or more years of progressive healthcare experience, including healthcare operations, clinical leadership, performance improvement, or healthcare consulting.
Experience working within hospitals, health systems, ambulatory operations, or other complex healthcare delivery environments.
Demonstrated experience leading projects, workstreams, or multidisciplinary teams.
Strong understanding of healthcare clinical operations and the relationship between quality, workforce, productivity, cost, revenue, and patient experience.
Experience conducting operational assessments and translating findings into actionable recommendations.
Strong executive communication, presentation, analytical, and problem-solving skills.
Ability to independently manage multiple priorities and provide leadership in a fast-paced consulting environment.
Experience developing executive-level PowerPoint presentations and other client deliverables.
Proficiency with Microsoft Excel, Word, PowerPoint, and Copilot.
Knowledge of project management tools including Google Smart Sheets, Tableau, and Power BI.
Ability to travel based on client and engagement needs.

Nice To Haves

Clinical background; RN or another healthcare professional credential preferred.
Master’s degree in nursing, healthcare administration, business administration, or a related field.
Prior clinical leadership experience.
Healthcare consulting experience.
Experience with margin improvement, workforce optimization, patient throughput, service-line optimization, clinical transformation, or healthcare supply chain.
Project management, Lean, Six Sigma, FACHE, NEA-BC, PMP, or other relevant professional certification.
Experience supporting proposals, RFP responses, and development of new healthcare consulting opportunities.

Responsibilities

Serve as a key resource to Clinical Operations leadership, providing coverage and continuity across client engagements, proposals, and practice priorities.
Lead and support operational assessments across hospital, ambulatory, and other healthcare settings.
Manage clinical operations and performance improvement workstreams focused on cost, quality, workforce, productivity, throughput, revenue, and overall operating performance.
Participate in client interviews, current-state assessments, workflow analysis, data review, benchmarking, and identification of performance improvement opportunities.
Translate assessment findings into practical, actionable recommendations and implementation plans.
Lead development of client deliverables, including executive presentations, assessment findings, implementation roadmaps, operating models, and performance improvement plans.
Provide day-to-day project leadership, including workplan management, issue resolution, team coordination, milestone tracking, and executive communications.
Work directly with client executives, clinical leaders, physicians, nursing leaders, operational leaders, and other stakeholders.
Support RFP responses, proposals, scopes of work, presentations, and other business development activities.
Assist Clinical Operations leadership in scoping engagements, developing methodologies, estimating resource requirements, and identifying appropriate subject matter resources.
Coordinate multidisciplinary teams and leverage expertise across the firm to meet client needs.
Review project work products for quality, consistency, accuracy, and executive readiness.
Support implementation of recommended operational changes and assist clients with change management and performance monitoring.
Develop and maintain strong relationships with existing and prospective clients.
Contribute to development of Clinical Operations methodologies, tools, playbooks, thought leadership, and new service offerings.
Represent the Clinical Operations practice in internal meetings and client discussions when practice leadership is unavailable.
Identify opportunities to expand client relationships by connecting operational needs with appropriate RSM capabilities.