Manager, Client Development

Rivel•Westport, CT

23h•Remote

About The Position

Rivel is currently seeking a talented, self-assured Manager of Client Development to join our Rivel Banking Research division in a fully remote or hybrid capacity, if local to Westport, CT. Rivel uses a data-driven approach to give banks and credit unions a deeper understanding of their customers’ and prospective customers’ key decision drivers. Rivel Banking Research conducts over 200,000 interviews annually to clarify business and banking consumers’ experiences and pain points among all local financial institutions, measuring over 90 perception metrics. With the capability to target that information down to the zip code, Rivel helps financial institutions increase their market share, create effective messaging, and focus on the right products to drive brand awareness and growth. As a full-service market research firm for financial institutions, Rivel Banking Research provides custom support for clients including focus groups, product development studies, and competitive benchmarking. The Manager of Client Development will lead the Rivel Banking Research sales team towards ambitious revenue goals. In this role, you will manage your own key accounts, own a sales territory, and manage a team of sales consultants (including advising on sales interactions for the entire team and aiding with sales opportunities). The Manager will be accountable for executing innovative sales strategies to expand market share and drive revenue growth through this management role.

Requirements

Bachelor’s degree or equivalent
3+ years’ experience as a primary salesperson and/or business development representative providing custom solutions
Proficiency with MS Office
Excellent written and verbal communication skills
Strong attention to detail and accuracy in all internal and external interactions
Comfort with, and confidence in, communicating with prospective clients
Friendly, enthusiastic, and ready to learn the business through proactive problem solving and creative thinking
Motivated to grow the Rivel Banking Research line of business through collaboration with colleagues and discerning recommendations
Alignment with Rivel’s core values

Nice To Haves

A track record of driving results through collaborative sales and project management, and people management is a plus

Responsibilities

Manage the sales team and encourage their growth.
Establish targets and track progress regularly.
Work hand-in-hand with the Managing Director on sales strategy and own the management of the sales process, notably creation and maintenance of collateral.
Create and execute sales strategies to generate revenue across the team.
Track KPIs such as sales opportunities, total revenue by consultant, and activity through Salesforce.
Iterate and optimize sales process and confirm best practices, relying on market trends.
Manage own accounts and sales territory.
Prospect new business within defined regions.
Build strong client relationships and seek feedback to improve overall product offerings.
Foster collaboration between Rivel Banking Research sales, internal operations, and marketing teams to support consistent improvement of the prospecting and sales process.
Travel, when needed, to network, sell and/or present.